Administrative Assistant Job at The Axel Group, LLC in Lakewood Township

This range is provided by The Axel Group, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/yr - $25.00/yr

The ideal candidates for this role will have a background in administrative tasks and focusing on providing good customer service. Experience within retail or E Commerce is a plus but not required! In this role, you will work closely with brands, clients, and various internal teams to ensure seamless communication and support, driving success in a fast-paced environment.

Job Description:

Our growing e-commerce client is seeking a highly organized and reliable Administrative Support & Account Executive to join our team. In this role, you will work closely with brands, clients, and various internal teams to ensure seamless communication and support, driving success in a fast-paced environment.

Key Responsibilities:

• Client Management: Build and maintain strong relationships with clients by answering emails, addressing inquiries, and offering support. Ensure clients are happy with services and feel valued.
• Client Interaction: Participate in meetings and conversations to discuss various client needs, particularly in relation to Amazon distribution processes and warehouse changes. Adapt to shifts in processes and help clients navigate these changes.
• Account Management: Assist with managing multiple client accounts, coordinating new processes, and ensuring smooth communication across teams.
• Documentation: Keep accurate records and ensure proper documentation of communications and changes, being able to present and answer questions clearly to clients.
• Project Management: Take ownership of various projects, ensuring they are completed efficiently. This includes understanding new processes, learning through training materials (videos and articles), and applying second-level thinking to solve problems.
• Social Media & LinkedIn: Assist with various social media tasks and managing LinkedIn content.

Qualifications:

• Strong communication skills (both verbal and written)
• Ability to learn new tools and processes quickly
• Comfortable taking initiative and managing multiple tasks
• Must be a reliable, hard-working individual with a positive attitude
• Self-starter: capable of figuring out how to approach projects independently
• Willing to learn about the e-commerce and Amazon distribution processes
• No prior advertising or Excel experience required, but a strong aptitude for problem-solving and adaptability
• Strong customer service orientation and a focus on keeping clients happy
• Ability to work well in a team environment

What We Offer:

• Training on industry-specific processes
• Opportunity to grow within a dynamic company
• A collaborative, supportive team environment with around 35 employees, including 8-9 based in Lakewood
• Competitive hourly rate of $23-$25

If you're a long-term, reliable worker who enjoys taking initiative and learning new skills, we’d love to have you join our team! Apply today to become a part of our exciting growth journey.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Administrative, Customer Service, and Other

Industries

Office Administration