Ross Stores, Inc. is hiring: Retail Associate in Forest City
Ross Stores, Inc., Forest City, NC, United States, 28043
Overview
Retail Associate at Ross Stores, Inc.
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience opportunities for success, career growth, teamwork, and our commitment to diversity, equality and inclusion, and community involvement.
General Purpose
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to perform a range of functions in all areas of the Store as business needs require, and may be asked to perform additional tasks to help achieve our customer service and operational goals.
Essential Functions
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment; keeps aisles clear, ensures egress to emergency exits is unobstructed, and reports unsafe conditions to Store Leadership.
- Treats all Customers and Associates with respect and courtesy; remains friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
- Assists Customers as needed — register-trained, helps with merchandise, and answers questions in a polite and knowledgeable manner. Greets Customers with eye contact, smiles, and says