Retail Associate Job at Ross Stores, Inc. in Placerville

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc. Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us; our differences make us stronger.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company standards, maintains a clean work area at all times, and ensures proper merchandise presentation. The Associate may be required to perform a range of functions in all areas of the Store as business needs require.

Essential Functions

• Safety is the number one priority; practices safe behaviors in everything they do and maintains a safe and secure shopping environment.
• Treats all Customers and Associates with respect and courtesy; greets Customers and assists with merchandise and questions in a polite and knowledgeable manner.
• Provides prompt, courteous customer service and responds to service calls; involves Store Leadership as needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks and maintains clean and organized store areas; replenishes restroom supplies and disinfects high-touch areas.
• Maintains professional appearance and adheres to the dress code.
• Performs daily sizing and recovery to ensure a neat, clean, and well-merchandised store.
• Expedites newly received merchandise to the sales floor following monthly presentation guidelines; maintains brand name familiarity within departments to assist Customers.
• Understands Loss Prevention programs and merchandise protection standards.
• Safeguards confidential information, cash and credit card information, and merchandise.
• Follows MOS policies and proper processing for disposals; maintains awareness and accuracy with transactions.
• Demonstrates urgency to maximize productivity and follow Store best practices.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements/Ada

• Ability to use Store equipment, including PDTs, registers and PC as required.
• Ability to stand, walk, and move around the Store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop; push, pull and lift more than 25 pounds; use janitorial equipment and ladders as needed.
• Some assignments may require additional qualifications and skills.
• Stockroom shifts may require pushing, pulling and lifting more than 20 pounds.

Compensation

The base pay range for this role is $16.50 - $17.00 per hour. The range is dependent on factors including experience, skills, qualifications, education, seniority, and location. This range is one component of the total compensation package.

Disclaimers and Equal Opportunity

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We are committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, disability, sex, veteran status, marital status, and other protected categories.

Employment Type

• Full-time

Note: This description is a summary of primary duties and responsibilities. Contents are subject to change at management’s discretion.