Ross Stores, Inc. is hiring: Retail Associate in Copperas Cove

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc.

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus is on providing customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while delivering a fun and exciting treasure-hunt shopping experience.

What You Will Experience

• Our values start with our people and we value you.
• You will be part of a team that pursues excellence, growth, teamwork, diversity, equality & inclusion, and community involvement.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, follows company best practice standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate will perform a range of functions in all areas of the Store as business needs require and may be asked to perform additional tasks to help achieve Customer service and operational goals.

Essential Functions

• Safety is the #1 priority; practices safe behaviors at all times.
• Maintain a high level of awareness on the sales floor to create a safe environment; keep egress clear and report unsafe conditions to Store Leadership.
• Treat Customers and Associates with respect and courtesy; greet Customers as you interact with them and assist with merchandise and questions in a polite, knowledgeable manner.
• Assist Customers and operate registers when needed; respond promptly to Customer service calls and resolve issues with guidance from Store Leadership.
• Represent and support the Company brand at all times.
• Perform cleaning tasks and replenish supplies to maintain a clean store and well-maintained areas.
• Maintain a professional appearance and adhere to the Company dress code.
• Perform daily merchandising tasks to ensure a neat, organized store that is well-maintained and merchandised to standards.
• Expedite newly received merchandise to the sales floor and merchandise items per monthly presentation guidelines.
• Understand Loss Prevention policies and merchandise protection standards.
• Safeguard confidential information, cash, and merchandise; follow MOS policies and store procedures for transactions and disposals.
• Demonstrate a sense of urgency to maximize productivity and minimize steps in workflow.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements

• Ability to use Store equipment, including PDTs, registers and PC as required.
• Ability to stand, walk, and move around the Store for up to 100% of shift.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop regularly.
• Ability to push, pull and lift more than 25 pounds occasionally.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Stockroom shifts may require pushing, pulling, and lifting more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex, veteran status, marital or domestic partnership status, medical condition, genetic information, gender identity, gender expression, sexual orientation, or any other category protected by law.