Ross Stores, Inc. is hiring: Retail Associate in Clermont

Overview

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Ross is a Fortune 500 off-price retail chain with over 2,200 stores. We are committed to an inclusive work environment and continuous learning opportunities.

As Part Of Our Team, You Will Experience

• Success: The goal is excellence while learning and evolving.
• Career growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solution.
• Commitment to Diversity, Equality & Inclusion, and our community. We celebrate diverse backgrounds, identities, and ideas.

General purpose: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate greets Customers, maintains a clean work area, ensures proper merchandise presentation, and performs a range of duties in all areas of the Store as needed.

Essential Functions

• Safety is the number one priority; practice safe behaviors at all times.
• Maintain awareness on the sales floor to create a safe shopping environment; keep egress clear and report unsafe conditions.
• Treat Customers and Associates with respect and courtesy; greet Customers and assist as needed.
• Assist Customers at the register, answer questions in a polite and knowledgeable manner, and respond to service calls promptly.
• Represent and support the Company brand at all times.
• Perform cleaning tasks to maintain a neat store and well-maintained customer and Team areas.
• Maintain a professional appearance and adhere to the dress code.
• Complete daily tasks to ensure a neat, organized store per company standards and monthly presentation guidelines.
• Expedite newly received merchandise to the sales floor and assist Customers with product knowledge.
• Understand Loss Prevention awareness, MOS policies, and merchandise protection standards where applicable.
• Safeguard confidential information, cash, and merchandise; demonstrate integrity and honesty in all interactions.
• Follow cash, check, credit, refunds, and offline procedures with accuracy.
• Demonstrate urgency to perform duties and maximize productivity by following Store best practices.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly and respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements/Ada

• Ability to use store equipment, including registers and PCs as required.
• Ability to stand, walk, and move around the store for up to 100% of working time.
• Ability to bend, squat, kneel, climb, reach, and stoop; lift up to 25 pounds; push and pull as needed.
• Ability to use janitorial equipment and ladders as required.
• Stockroom shifts may require lifting up to 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities and is not an all-inclusive listing. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and complies with applicable laws prohibiting discrimination based on protected statuses.