Ross Stores, Inc. is hiring: Retail Associate in East Brunswick Township

Join to apply for the Retail Associate role at Ross Stores, Inc.

Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a track record of success and growth. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate greets Customers, follows company standards, maintains a clean work area, and ensures proper merchandise presentation. The role requires flexibility to perform a range of functions in all areas of the Store as needed.

Essential Functions

• Safety is the number one priority; practice safe behaviors at all times.
• Maintain awareness on the sales floor to create a safe shopping environment; keep egress clear and report unsafe conditions.
• Treat Customers and Associates with respect and courtesy; recognize fellow Associates using company programs.
• Assist Customers as needed; be register-trained, help with merchandise, answer questions, greet customers, and thank them at checkout.
• Provide prompt and courteous responses to Customer Service calls and issues; involve Store Leadership as needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks and replenish supplies to maintain merchandise, customer, and Team areas.
• Maintain a professional appearance and adhere to the dress code.
• Perform daily sizing and replenishment to ensure a neat, clean, and organized store aligned to standards.
• Expedite newly received merchandise to the sales floor and merchandise items per guidelines.
• Understand Loss Prevention programs and merchandise protection standards.
• Safeguard confidential information, cash, and merchandise; act with integrity and honesty.
• Follow MOS (Missed-Out-of-Stock) policies and proper disposal review with Store Leadership.
• Adhere to cash, check, charge card, refunds, voids, and offline procedures; maintain accuracy with tender handling.
• Demonstrate urgency to maximize productivity and follow Store best practices.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements

• Ability to use Store equipment, including PDTs, registers and PC as required.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop; push/pull and lift more than 25 pounds occasionally.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Stockroom shifts may require lifting more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive listing of all duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex (including pregnancy and related conditions), veteran status, marital status, or other protected categories.

The base pay range for this role is $15.49 - $15.99/hour. The base pay range is dependent on factors including experience, skills, qualifications, seniority, and location. This range is part of the total compensation package and may vary by position and location.