Retail Sales Associate Job at Verizon Communications in Wilmington

Overview

Apply prior to the end date: September 30th, 2025. Verizon Retail positions offer a path to grow your career, share ideas, and thrive as part of the V Team. This role focuses on building customer relationships, delivering technology solutions, and contributing to sales goals in a retail store environment.

What you’ll be doing...

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers\' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using strong communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately! This isn’t your typical entry-level retail position. Depending on experience, you can earn $16.00 to $21.00 per hour in base pay, with eligibility for up to $16,000 per year in individual-based commissions if you hit all sales goals. Top performers may earn additional commissions, giving you the potential to reach $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits starting day one include health and well-being benefits, education and career investment, and other perks.

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions
• $2,500 stock grant per year as part of Verizon\'s Stock Together program
• Sales recognition programs with potential travel, gifts, and incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts on Verizon products and services and other employee discounts

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. Hear from our team about the training programs, learning culture, and benefits that support career growth.

What we’re looking for...

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
• openness to pick up additional shifts to earn more income, typically during summer months, November–December, and peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, you’re encouraged to apply even if you don’t meet every “even better” qualification listed above.

After you apply…

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, a recruiter will reach out to share more about the role and answer questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in your life outside of Verizon. Benefits may include medical, dental, vision, disability, life insurance, auto and home insurance, 401(k) with company match, stock programs, paid holidays and paid time off, parental leave, adoption assistance, and tuition assistance. Compensation may include overtime and other premiums where applicable. Newly hired employees receive vacation time that grows with tenure. Part-time employees’ benefits vary by role and circumstances.

This is a commission-based position with the potential to earn more. Grow your network while providing guidance to help our customers grow their businesses.

Stay in touch

Even if you’re not a Verizon candidate yet, you can sign up to stay connected for updates and opportunities.