Human Resources Generalist Job at EMSA- Emergency Medical Services Authority in

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Position Summary

The HR Generalist fulfills a key role in supporting the Human Resources function at EMSA. This position serves as a primary point of contact for employees and supervisors at all levels, offering guidance and support across a broad range of HR matters. Responsibilities include assisting with the daily operations of the HR department and supporting core functions such as employee relations, recruitment, onboarding, policy development, compliance, and employee engagement. Some evening or weekend availability may be required to meet operational needs or address urgent HR issues.

Job Details

Description

Position Summary

The HR Generalist fulfills a key role in supporting the Human Resources function at EMSA. This position serves as a primary point of contact for employees and supervisors at all levels, offering guidance and support across a broad range of HR matters. Responsibilities include assisting with the daily operations of the HR department and supporting core functions such as employee relations, recruitment, onboarding, policy development, compliance, and employee engagement. Some evening or weekend availability may be required to meet operational needs or address urgent HR issues.

Minimum Qualifications

• Minimum of three (3) years of experience in a Human Resources Generalist or similar human resources role, preferably within an HR department of five or more team members.
• Bachelor's degree in Human Resources, Business Administration, or a related field is preferred; an equivalent combination of education and relevant experience may be considered.
• Professional certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP are desirable.
• Prior experience in healthcare, emergency services, or a similarly regulated or fast-paced environment is preferred.
• Must possess a valid driver’s license and maintain a driving record that meets the organization’s insurability requirements.
  
  

Must be able to successfully pass a background check and drug screen to the satisfaction of the organization.

Essential Functions Of The Position

Employee Relations & Investigations

• Serve as a resource to employees and managers, addressing questions and concerns related to policies, procedures, and employee relations.
• Support and lead internal investigations involving complaints, policy violations, or conduct issues; ensure thorough documentation and follow-up.
• Partner with supervisors to address performance concerns and employee conduct, providing guidance on progressive discipline and coaching.
  
  

Recruitment & Onboarding

• Post job openings in UKG and other platforms as needed.
• Assist in coordinating interview schedules and participating in interviews as needed.
• Communicate with candidates regarding application status, pre-employment requirements, and onboarding timelines.
• Process onboarding paperwork and new hire documentation in a timely and compliant manner.
• Lead new hire orientation sessions and ensure new employees are equipped with necessary resources and information.
  
  

HR Operations & Administration

• Ensure HRIS data integrity, including inputting and auditing data in UKG.
• Enter and update employee information as needed accurately and in a timely manner in all HR systems, including job changes, pay changes, and terminations.
• Generate standard HR reports and assist with workforce metrics related to turnover, time-to-fill, leave tracking, and headcount.
• Support employee learning and development by coordinating logistics for training sessions, maintaining HR related training records, and assisting with compliance training assignments.
  
  

Policy & Compliance

• Participate in the review, development, and implementation of HR policies and procedures.
• Stay current on state and federal employment laws and ensure HR processes align with compliance requirements.
• Support documentation, audits, and reporting requirements as assigned.
  
  

Benefits, Leave & Performance Management

• Provide administrative support for benefits enrollment and changes.
• Assist employees with leave of absence requests and ensure documentation aligns with FMLA, ADA, Military, and other applicable policies.
• Support performance management processes, including goal setting, evaluations, and corrective action tracking.
• Assist with coordinating Open Enrollment.
• Responsible for the administration and tracking of EMSA's mental health and wellness programs, ensuring resources are accessible, promoted consistently, and aligned with organizational goals.
  
  

Engagement & Culture

• Support employee engagement programs, recognition efforts, and wellness initiatives.
• Contribute to a positive organizational culture by modeling professionalism, empathy, and teamwork in daily interactions.
  
  

Punctuality and regular, predictable, reliable, consistent attendance is essential. Other essential functions include: professionalism, the ability to communicate effectively (verbally and in writing), maintaining confidentiality, exercising sound judgment, being adaptable and flexible, following safety and compliance protocols, being accountable, complying with the Code of Conduct, organizational policies, procedures, practices, and expectations, and performing the core duties of the position either with or without a reasonable accommodation.

Other Functions Of The Position

• Special projects, audits, data reporting, and other departmental initiatives on a regular and ongoing basis.
• Document and maintain records of employee relations activities while ensuring confidentiality and consistency.
• Maintain accurate and up-to-date personnel files and employee records in accordance with legal and company requirements
• Assist with general office and reception coverage as needed.
  
  

Performs other job-related duties, functions, tasks and responsibilities as assigned, which may vary based on evolving organizational needs and priorities. These responsibilities are not considered essential functions of the position and may be modified or reassigned to accommodate individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) as amended.

Knowledge, Skills, Abilities, And Other Characteristics

• Strong working knowledge of federal and state employment laws and regulations, including FMLA, ADA, FLSA, and EEO.
• Demonstrated experience supporting or conducting internal investigations and managing employee relations matters.
• Excellent verbal and written communication skills and the ability to work effectively with individuals at all levels of the organization.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and HRIS systems; experience with UKG is regarded favorably.
• High attention to detail, strong organizational skills, and the ability to manage multiple priorities while maintaining confidentiality and professionalism.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
  
  

Supervisory Responsibilities

• This position does not have supervisory or management responsibilities of other employees.
  
  

Physical Demands

• Frequent use of hands, wrists, and fingers for typing and other repetitive motions.
• Frequent verbal communication and active listening are required to perform job duties effectively.
• Frequent visual acuity is needed for reading, computer work, and assessing information at distances up to 20 feet.
• Occasional walking and standing are required; minimal kneeling, crouching, bending, or twisting.
• Occasional lifting, carrying, pushing, or pulling of objects weighing up to 20 pounds.
• Minimal use of hand tools and minimal need to ascend or descend stairs, ramps, or ladders.
  
  

Work Environment

• This position operates in a professional, temperature-controlled office environment within an administrative setting.
• The noise level is typically low to moderate, with minimal exposure to moving mechanical parts or machinery.
• The role involves frequent use of standard office equipment, including computers, phones, photocopiers, filing cabinets, etc.
• The position requires frequent attention to detail, meeting deadlines, and adapting to shifting priorities in a fast-paced environment.
• Travel between Tulsa Oklahoma City on a limited occasional basis.
• The role involves exposure to confidential or sensitive information, requiring a high level of discretion and professionalism.
• Standard work hours are typically during regular business hours, with occasional extended hours or weekend work based on organizational needs or project timelines.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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