Salesforce Business Analyst Job at Aruljohn in Hartford

This job was posted on 2025-04-09 16:05:44.

Salesforce Business Analyst

Client: CTS / CVS

Location: Onsite - Hartford, CT

Years of Experience: 10 Years of Experience

Required skillset

• Salesforce Business Analyst experience
• Salesforce Health Cloud experience
• Proficient with Scaled Agile (SAFe) framework

Job Summary

10+ years of experience in Salesforce Business Analysis, Requirement Gathering and User Story elaboration in Agile and waterfall model in Service/Health Cloud.

• 8+ years of experience as business analyst role and gathering requirements for custom applications on Salesforce Health Cloud & Service Cloud.
• 5+ years of experience in designing business solutions with Salesforce Lightning Cloud Platform.
• Must have thorough knowledge about Salesforce capabilities and functional flow. Should be able to clearly articulate requirements in Salesforce fitment and format.
• Facilitate requirements gathering, documenting detailed functional, technical, reporting and data requirements.
• Create and maintain documentation of key project artifacts, processes and system functionality/tools using Agile Scrum methodologies.
• Functional Architect specializing in supporting the Annual/Quarterly (PI) Planning/Roadmaps, leading discussions around Business Requirements, Dependencies, Risks and creating User Stories for the Ascent Program.
• Business Analysis - Lead Solutions evaluation, Fit-Gap analysis, Requirements Documentation, Design Documentation, Training methodology identification and design, UX functional consulting.
• Will be a key player during UAT, Training and the wave rollout to ensure smooth go live and user adoption.
• Experience using multiple software development methodologies including Agile/Scrum.
• Experience in creating the Business Process Flows, mockups, personas and user journeys.
• Experience in managing the User Acceptance Testing with the business stakeholders and Training.

Certification(s) Required: HEALTH CLOUD (mandatory), Salesforce Certified Business Analyst, Salesforce Certified Administrator, Salesforce Certified Platform App Builder.

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