Call Center Agent Job at Burnham Nationwide, Inc. in Cumming

Call Center Representative – Appointment Coordinator (Beaver Toyota & Beaver Mazda)
Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry

Unleash Your Potential. Drive Your Own Success.

Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast-paced Client Care Center (CCC)! As a Call Center Representative, you’ll be the voice of two of the most recognized and trusted automotive dealerships in Georgia.

What You’ll Do:
This isn’t just a “call center job” — this is a performance-driven role where your hustle and consistency directly impact your paycheck.

• Handle inbound and outbound calls from new and returning customers

• Set service and sales appointments for both Beaver Toyota and Beaver Mazda

• Provide exceptional customer service, ensuring every caller has a “wow” experience

• Follow up with leads, vehicle or servicing inquiries, and missed appointments

• Collaborate closely with sales and service teams to keep the schedule full and customers happy

• Track activity, appointments, and follow-up to maximize commission

You’ll Thrive Here If You:
Love connecting with people and have a friendly, professional phone voice
Are a self-starter who thrives in a fast-paced environment
Want to control your income based on performance
Enjoy working with a fun, supportive, and driven team
Are coachable and ready to learn

What’s In It for You:

1. Competitive base pay + commission

2. Monthly performance bonuses

3. Full benefits package (medical, dental, 401(k), paid time off

4. Ongoing training and mentorship

e. Access to full gym and a personal trainer 3 days per week

f. Restaurant on campus

g. Salon on campus - with employee discounts

h. A positive, empowering culture at a company that actually cares about its people

i. The chance to represent two respected brands: Beaver Toyota & Beaver Mazda

Requirements:

• Call center or customer service experience is a plus (but not required)

• Strong verbal and written communication skills

• Ability to multi-task, stay organized, and work independently

• Must be available for some evenings and weekends

Ready to Join the Beaver Team?
If you're ready to build a career — not just a job — apply now. Let’s grow together.

Apply today and start earning what you’re worth.