Call Center Executive Job at Russell Tobin in Columbus

Overview

We’re seeking motivated, client-focused professionals to join our team. In this role, you’ll be the first point of contact for clients, providing exceptional service for financial services and account management needs.

Responsibilities

• Handle a high volume of inbound calls.
• Assist clients with Cash Management products, online/mobile access, and general inquiries.
• Deliver top-tier customer service while meeting performance metrics.
• Learn and adapt quickly to new tools and processes.
• Work collaboratively with teammates to ensure client satisfaction.

Qualifications

• Customer service or call center experience.
• Strong communication, multitasking, and problem-solving skills.
• Comfortable with digital tools and multiple systems.

Job Details

Job Title: Customer Support Representative

Location: Columbus, OH

Pay Rate: $19.16/hour

Base pay range: $18.00/hr - $19.00/hr

Remote Start (First 4–5 Weeks): Begin your journey with us from the comfort of your home. All training sessions and classes will be conducted remotely.

In-Office Experience (Post-Training): After training, your role will transition to a full 5-day in-office schedule, allowing for hands-on learning, team collaboration, and stronger workplace connections.

Hybrid Flexibility (After 6 Months): Upon completing six months of service, transition to a hybrid work model with 3 days in-office and 2 days remote.

Company

Senior Recruitment Associate at Russell Tobin

Compensation

Pay information: $19.16/hour; Range $18.00-$19.00/hour

Additional

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