Russell Tobin is hiring: Call Center Representative in Columbus

Overview

This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $19.00/hr

Direct message the job poster from Russell Tobin

Senior Recruitment Associate at Russell Tobin

Job Title: Customer Support Representative / Account Representative - Sr

Location: Columbus, OH

Pay Rate: $19/hour

Remote Start (First 4–5 Weeks): Begin your journey with us from the comfort of your home! All training sessions and classes will be conducted remotely

In-Office Experience (Post-Training): After training, your role will transition to a full 5-day in-office schedule, allowing for hands-on learning, team collaboration, and stronger workplace connections.

Hybrid Flexibility (After 6 Months): Upon completing six months of service, transition to a hybrid work model with 3 days in-office and 2 days remote, giving you the perfect balance of flexibility and collaboration.

Responsibilities

• Handle a high volume of inbound calls.
• Assist clients with Cash Management products, online/mobile access, and general inquiries.
• Deliver top-tier customer service while meeting performance metrics.
• Learn and adapt quickly to new tools and processes.
• Work collaboratively with teammates to ensure client satisfaction.

Qualifications

• Customer service or call center experience.
• Strong communication, multitasking, and problem-solving skills.
• Comfortable with digital tools and multiple systems.

Benefits

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Customer Service

Industries

• Retail and Insurance