F2Onsite

IT Support Technician Job at F2Onsite in Heidelberg

F2Onsite, Heidelberg, MS, United States, 39439

Join to apply for the IT Support Technician role at F2Onsite.

Good understanding of IT principles such as Networks, Hardware, and Domains.

Working knowledge of software packages like MS Office and Lotus Notes.

Proficiency in Windows 10/11 and related applications.

Experience in troubleshooting End User device hardware and software.

Knowledge of mobile devices, especially Blackberry and iPhones.

Experience with building, configuring, replacing, and troubleshooting EUC hardware components.

Knowledge of Data Backup Techniques.

Familiarity with virtual environments, MDM, and VPN.

Familiarity with Microsoft SCCM is advantageous.

Certifications such as CompTIA A+, MCP/MCSE are desirable.

DELL Certification is desirable.

Knowledge of ITIL and experience working within an ITIL environment is beneficial.

Exceptional customer-facing skills and effective communication with end users.

Logical and analytical approach, accurate record keeping, ability to work independently, good time management, and a focus on quality work.

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