F2Onsite

F2Onsite is hiring: Backfill - IT Support Technician in Heidelberg

F2Onsite, Heidelberg, MS, United States, 39439

Join to apply for the Backfill - IT Support Technician role at F2Onsite.

Good general understanding of IT principles such as Networks, Hardware, and Domains.

Working knowledge of leading software packages such as MS Office and Lotus Notes.

Good working knowledge of Windows 10/11 and related software and applications.

Experience in End User device hardware and software troubleshooting.

Knowledge of mobile devices, in particular Blackberry and iPhones.

Experience with building, configuring, replacing, and troubleshooting EUC hardware components.

Good experience in Data Backup Techniques.

Familiarity with virtual environments, MDM, and VPN.

Familiarity with Microsoft SCCM is advantageous.

Certifications such as CompTIA A+, MCP/MCSE are desirable; DELL Certification is also desirable.

Knowledge of ITIL and experience working within an ITIL environment is beneficial.

Exceptional customer-facing skills and ability to communicate clearly with end users.

Logical and analytical approach to work, with accurate record keeping.

Able to work independently and maintain good time management.

Focus on quality work.

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