IT Desktop Support Technician Job at TEKsystems in Lansing

Job Opportunity: Desktop Support Technician

Are you interested in starting or advancing your IT career? TEKsystems is seeking qualified candidates for a Desktop Support role with one of our clients in Lansing, MI. This position offers a pathway from internship or IT degree to a lifelong career in IT support, suitable for all experience levels.

Position Details

• Type: Contract to Hire
• Schedule: First shift
• Location: Lansing, MI (Onsite)
• Pay Range: $16.00 - $24.00/hr (depending on experience)

Responsibilities

1. Diagnose and resolve hardware and software incidents on Windows and Mac systems.
2. Deploy and re-image Windows 10/11 machines.
3. Assist users with IT-related issues, providing excellent customer service.
4. Record and document support requests accurately.
5. Install, configure, and upgrade IT equipment and software.
6. Resolve issues with printers, copiers, and scanners.
7. Take ownership of problems, perform analysis, and escalate when necessary.

Qualifications

• Previous Helpdesk, Desktop Support, or PC Technician experience preferred.
• IT certifications such as CompTIA are desirable.
• Ability to troubleshoot hardware and software issues effectively.

Benefits

• Medical, Dental, and Vision from Day One
• 401(k) Retirement Plan
• Life Insurance, Short & Long-term Disability
• HSA, Transportation Benefits
• Employee Assistance Program
• Paid Time Off (PTO, Vacation, Sick Leave)

Application Process

If interested, please send your updated resume and contact information to: zkanouse@teksystems.com. Interviews are being scheduled as early as next week.

About TEKsystems

TEKsystems is a leading provider of IT and business services, partnering with over 6,000 customers worldwide. We are committed to diversity and equal opportunity in employment.

#J-18808-Ljbffr