NeerInfo Solutions
Overview
Talent Acquisition | Account Manager | Client Delivery Manager Locations: Pennington, NJ or Addison, TX / Plano, TX Seeking
Genesys Cloud Consultant . This position will interface with key stakeholders and apply your technical proficiency across the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience Minimum 4+ years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: Genesys Architect Flows, Data Actions, OAuth and Integrations objects; Genesys Integration with other Ancillary Products; Genesys Cloud Reporting; Genesys Cloud APIs Thorough understanding of Genesys Framework, Integration with internal and external components. Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies. Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.) Experience in chatbot and voicebot IVR development using Genesys Cloud CX Architect Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Information Technology Industries:
IT Services and IT Consulting Referrals increase your chances of interviewing at NeerInfo Solutions by 2x Get notified about new Cloud Consultant jobs in Plano, TX. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Talent Acquisition | Account Manager | Client Delivery Manager Locations: Pennington, NJ or Addison, TX / Plano, TX Seeking
Genesys Cloud Consultant . This position will interface with key stakeholders and apply your technical proficiency across the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience Minimum 4+ years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: Genesys Architect Flows, Data Actions, OAuth and Integrations objects; Genesys Integration with other Ancillary Products; Genesys Cloud Reporting; Genesys Cloud APIs Thorough understanding of Genesys Framework, Integration with internal and external components. Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies. Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.) Experience in chatbot and voicebot IVR development using Genesys Cloud CX Architect Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Information Technology Industries:
IT Services and IT Consulting Referrals increase your chances of interviewing at NeerInfo Solutions by 2x Get notified about new Cloud Consultant jobs in Plano, TX. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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