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Dmgoodwill

Store Manager | New! Ankeny Location

Dmgoodwill, Ankeny, Iowa, United States, 50015

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Overview

Goodwill of Central Iowa is looking for a Retail Store Manager to successfully lead donated-goods retail employees with our values of love, kindness, and respect. Store Managers are responsible for leading, training, and developing store employees. This position manages the store to achieve KPI goals, monthly/quarterly/annual targets, and revenue goals to support Goodwill of Central Iowa's mission of making purposeful employment possible for all. The role involves donation tracking, production and pricing of donated goods, cash balancing, performance management, safety, and training using various technology and systems. Base pay range

$43,000.00/yr - $53,000.00/yr What you’ll need

Strong interpersonal skills, ability to communicate effectively in written and verbal formats. Experience successfully leading, developing, and coaching employee performance. Ability to use available resources to make decisions based on business and organization goals and needs. Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work. Able to be flexible and adaptable to change. Financial literacy; expense and records management, store budget, and employee payroll budget. Ability to pull reporting data, analyze, and use data to make business decisions. Proficient in Microsoft Office suite including Word, Excel and Outlook. Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage. Must be able to pass a criminal background check and a dependent adult and child abuse background check. High school diploma or its equivalent. A minimum of 4 years of any combination of military service, high school or related full-time paid employment. A minimum of 18 months of related full-time paid employment, including at least 12 months of management experience. Able to obtain First Aid/CPR certification. Flexible schedule including days, evenings, and weekends to support business needs. Responsibilities

Leads, trains, and develops employees using in-person, online, and written processes. Regularly provides work performance feedback to employees using values of love, kindness, and respect. Manages the team and store processes to meet sales and production goals monthly, quarterly, and annually. Leads communication within the store through team meetings, one-on-one conversations, electronically, and by distributing relevant materials. Partners with Marketing, Human Resources, Finance, and Mission departments on initiatives and process improvements. Supports Mission activities through the round-up program and related goals and employees. Provides excellent customer service and responds to customer needs promptly. Leads donated goods retail processes of sorting, pricing, and rotating merchandise to achieve goals. Collaborates with District Manager and Safety & Loss Control to lead safety processes and training. Uses technology such as Microsoft Office, POS system, HRIS, payroll, camera system to monitor store and employee activities. Analyzes expenses, production, and sales to achieve revenue goals; participates in monthly financial calls; completes KPI reports and payroll actions. Completes reports, HRIS actions, timekeeping, payroll data, and training progress in LMS; assists employees in accessing records and training. Maintains store appearance standards including cleanliness, signage, and equipment. Performs other duties as assigned. Perks

Base pay + monthly bonus opportunity; base range $43k-$53k annually, dependent on experience with potential monthly bonuses. Full benefits package including medical, dental, vision; retirement plan with 5% company match. Store hours: 9 a.m. – 9 p.m. Monday–Saturday; 12 p.m. – 5 p.m. Sunday. Career development opportunities. 15% employee discount at retail stores. Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

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