CosmoProf Beauty
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06414 Assistant Store Manager
role at
CosmoProf Beauty
Overview
Assistant Managers support the Store Manager in all areas outlined below and are responsible for Primary Duties when the Store Manager is not present. Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, overseeing store operations, and maintaining brand standards.
Primary Duties
30% Brand: Provide supervision and support the direction of associates’ daily goals to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty in assigned stores. Ensure brand standards are met (merchandising, POGs, marketing, back rooms, dress code, etc.). Act as main point of contact to resolve customer issues. Analyze store trends and anticipate customer demands.
30% People: Engage, train and develop teams to achieve positive results. Recruit to build a network of candidates or fill positions as required. Identify strengths and opportunities for each associate and address through coaching or counseling. Enforce company policies and expectations. Maintain positive associate relations, communicate relevant information, build relationships with Store Manager peers, and communicate with AM/DM. Foster diversity, inclusion and belonging.
30% Operations: Ensure execution of company processes through training, management, analysis and continuous improvement. Utilize digital strategies such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store operations: Manage inventory through ordering and shipment processing. Manage payroll hours and create schedules to meet business needs. Ensure correct execution of opening and closing procedures. Follow through on company directives and projects.
10% Safety/Loss Prevention: Maintain a safe store environment; follow and enforce policies. Protect assets by adhering to inventory and cash control procedures related to shrink, damages, banking, etc. Use available reporting and tools. Ensure HAZMAT training and execution compliance where applicable.
Knowledge, Skills, Abilities and Requirements
High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team to meet business objectives
Effective communication with team and management
Scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner; Desire to grow and learn
Flexible, Agile Adapter; Adjusts to multiple demands and new situations
Talent Builder; Develops diverse teams and prepares for future success
Effective Communicator; Clear and engaging communication
Team Builder; Builds partnerships across roles and functions with inclusion in mind
Customer Focused Partner; Meets needs of customers
Results Driver; Delivers objectives with GRIT
Strategic Thinker; Drives business performance
Big Picture Thinker; Innovates and keeps pace with business
Problem Solver/Decision Maker; Analyzes and makes sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
Physical exertion typical of retail work: standing, walking, bending, stooping, reaching, and lifting moderately heavy items; may need to work in other stores periodically.
Normal safety precautions in a retail environment; adequately lit and ventilated workspace.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. We provide high-quality professional beauty products and exceptional customer service. We value diversity and inclusion. You are welcome here and can thrive here.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development Industries: Retail
Referrals increase your chances of interviewing at CosmoProf Beauty by 2x
Get notified about new Assistant Store Manager jobs in
Laurel, MD .
#J-18808-Ljbffr
06414 Assistant Store Manager
role at
CosmoProf Beauty
Overview
Assistant Managers support the Store Manager in all areas outlined below and are responsible for Primary Duties when the Store Manager is not present. Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, overseeing store operations, and maintaining brand standards.
Primary Duties
30% Brand: Provide supervision and support the direction of associates’ daily goals to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty in assigned stores. Ensure brand standards are met (merchandising, POGs, marketing, back rooms, dress code, etc.). Act as main point of contact to resolve customer issues. Analyze store trends and anticipate customer demands.
30% People: Engage, train and develop teams to achieve positive results. Recruit to build a network of candidates or fill positions as required. Identify strengths and opportunities for each associate and address through coaching or counseling. Enforce company policies and expectations. Maintain positive associate relations, communicate relevant information, build relationships with Store Manager peers, and communicate with AM/DM. Foster diversity, inclusion and belonging.
30% Operations: Ensure execution of company processes through training, management, analysis and continuous improvement. Utilize digital strategies such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store operations: Manage inventory through ordering and shipment processing. Manage payroll hours and create schedules to meet business needs. Ensure correct execution of opening and closing procedures. Follow through on company directives and projects.
10% Safety/Loss Prevention: Maintain a safe store environment; follow and enforce policies. Protect assets by adhering to inventory and cash control procedures related to shrink, damages, banking, etc. Use available reporting and tools. Ensure HAZMAT training and execution compliance where applicable.
Knowledge, Skills, Abilities and Requirements
High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team to meet business objectives
Effective communication with team and management
Scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner; Desire to grow and learn
Flexible, Agile Adapter; Adjusts to multiple demands and new situations
Talent Builder; Develops diverse teams and prepares for future success
Effective Communicator; Clear and engaging communication
Team Builder; Builds partnerships across roles and functions with inclusion in mind
Customer Focused Partner; Meets needs of customers
Results Driver; Delivers objectives with GRIT
Strategic Thinker; Drives business performance
Big Picture Thinker; Innovates and keeps pace with business
Problem Solver/Decision Maker; Analyzes and makes sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
Physical exertion typical of retail work: standing, walking, bending, stooping, reaching, and lifting moderately heavy items; may need to work in other stores periodically.
Normal safety precautions in a retail environment; adequately lit and ventilated workspace.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. We provide high-quality professional beauty products and exceptional customer service. We value diversity and inclusion. You are welcome here and can thrive here.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development Industries: Retail
Referrals increase your chances of interviewing at CosmoProf Beauty by 2x
Get notified about new Assistant Store Manager jobs in
Laurel, MD .
#J-18808-Ljbffr