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Cameron House

Director of Counseling Services

Cameron House, San Francisco, California, United States, 94199

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Overview Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in faith-based outreach and support. We proudly serve the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services, including our heritage youth school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing all San Francisco area community resources available for low to moderate income individuals and families. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive.

Job Summary Reports to the Chief Program Officer and works as a member of the Programs department. Responsibilities include directing the work of the Counseling Team; regularly evaluating the program’s effectiveness; managing the finances and budget of the program; engaging in community outreach and education; and delivering counseling services to clients.

Key Responsibilities

Collaborate with the Chief Program Officer, Social Services Director, and Director of Youth Programs to set programmatic goals and objectives that align with the organization’s mission, vision and annual goals.

Oversee and direct the programmatic and operational work of the Counseling Services Team.

Conduct regular programmatic evaluations, rooted in metrics, to ensure participants and funder’s needs are being met.

Oversee, develop and manage counseling budgets and approve reimbursements/disbursements for expenses.

Conduct outreach and community education.

Provide counseling services to individuals, couples, and families with emotional conflicts, challenges, and difficulties, especially survivors of domestic violence (children and adults).

Attend staff, community, and committee meetings and assist with other Cameron House programs/events, as needed.

Core Competencies

Strong Communication Skills

Bi-lingual proficiency in English and Cantonese is a MUST; Mandarin is a plus.

Good English writing and verbal skills, able to communicate information and ideas clearly so others understand you.

Excellent Interpersonal Skills

Possesses strong leadership qualities that include the abilities to collaborate and guide others to successful outcomes.

Able to handle confidential and/or sensitive information with discretion.

Strong observational and listening skills, able to tell when something is wrong or is likely to go wrong.

Enjoys working with and supporting clients’ mental well-being, helping them find resources, learn, develop and improve their lives.

Ability to represent agency and collaborate with various non-profit or government staff.

Computer Knowledge

Knows how to work on a computer, and learn new computer programs quickly.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

Able to Reason & Think Critically

Capable of solving problems with sound judgment and practical approaches — solution-oriented.

Requirements

Master’s degree in Counseling, Social Work, Psychology, or related field.

A minimum of 2 years of management and supervisory experience.

Experience working with low-income and limited English-speaking immigrant individuals and families, particularly women and/or children experiencing domestic violence.

Proficient in basic computer skills, such as Google Workspace and Microsoft 365.

Preferred: Experience with Salesforce and Slack.

Important All candidates must fulfill the following requirements upon being hired:

Achieve satisfactory clearance from the Department of Justice via Live Scan.

Undergo a screening for tuberculosis.

Complete a Sexual Harassment Prevention training.

Complete forty (40) hours of Domestic Violence Training.

Note We appreciate cover letters; they help us understand why you are interested in working with us and show how you express yourself in writing. We will prioritize applicants who provide a cover letter.

Schedule

40 hours per week.

Hybrid – In-person three (3) days a week.

Monday to Friday.

Some weekends, as needed.

Flexible scheduling.

Compensation This is an exempt (salary) role with a pay range of $69,996.00 - $85,514.00 per year. Cameron House does not negotiate salary offers; offers are calculated using benchmarking data.

Benefits

401(k) + 4% Employer Match

100% Paid Medical, Dental & Vision Insurance

Flexible Spending Account

Commuter Benefits & Free Parking

Wellness Support: Free Local Gym Membership

Employee Assistance Program

Life Insurance

15 Days of Paid Vacation (to start)

13 Paid Holidays

10 Days of Sick Time

EEO and Compliance We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Seniority level: Director

Employment type: Full-time

Job function: Health Care Provider

Industries: Individual and Family Services

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