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Cameron House

Bilingual Case Manager

Cameron House, San Francisco, California, United States, 94199

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Overview

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Bilingual Case Manager

role at Cameron House. Cameron House is a 150 year old institution rooted in faith-based outreach and support, serving the evolving needs of the San Francisco Chinese community. The organization offers year-round programs and services including heritage youth school, adult ESL and computer classes, counseling in English, Cantonese, and Mandarin, domestic violence intervention, and case management to access community resources for low to moderate income individuals and families. The goal is to empower community members to build strength and resilience through family-centered programs and help people learn, heal, and thrive.

Job Summary

Reports to the Director of Social Services and works as a member of the Programs Department. Responsibilities include supporting and empowering individuals and families, particularly domestic violence survivors; building community relationships; helping clients identify services that best meet their needs; and engaging in community outreach to educate and advance awareness about domestic violence prevention and intervention.

Key Responsibilities

Provide case management services to assist clients in accessing community resources, meeting their needs and achieving their goals Conduct intake and assessment Lead support groups in Cantonese Community outreach, education, and engagement Build a network with other community service providers Basic administration, reporting and presentation work

Core Competencies

Strong Communication Skills

Bi-lingual proficiency in English and Cantonese is a MUST; Mandarin is a plus Good English writing and verbal skills, able to communicate information clearly

Excellent Interpersonal Skills

Ability to handle confidential information with discretion Strong observational and listening skills Positive and professional attitude

Computer Knowledge

Proficient in Microsoft Office, Google Workspace, internet searching, and social media

Able to Reason & Think Critically

Problem solving with sound judgment

Requirements

Required: Bachelor’s Degree in Social Work, Public Health, Sociology, or related field (Associate Degree with related experience may be substituted) Required: At least two (2) years of experience working with immigrant families and individuals Required: Experience working with individuals and groups, particularly with women and/or children experiencing domestic violence Preferred: Familiarity with Salesforce

Important

All candidates must fulfill the following requirements upon being hired: Achieve satisfactory clearance from the Department of Justice via Live Scan Undergo a tuberculosis screening Complete Sexual Harassment Prevention training Complete forty (40) hours of Domestic Violence Training

Scheduling and Compensation

Schedule: 40 hours per week, Hybrid - in person three days a week, Monday to Friday, some weekends as needed, flexible scheduling Compensation: Nonexempt (hourly) role with a pay range of $22.84 - $27.92 per hour. Cameron House does not negotiate salary offers; offers are calculated using benchmarking data

Benefits

401(k) with 4% employer match 100% paid Medical, Dental & Vision Insurance Flexible Spending Account Commuter Benefits & Free Parking Wellness Support: Free Local Gym Membership Flexible Schedule Employee Assistance Program Life Insurance 15 Days of Paid Vacation (to start) 13 Paid Holidays 10 Days of Sick Time

Equal Opportunity

We are an equal opportunity employer, committed to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability, or national origin. We will consider qualified applicants with arrest and conviction records as required by the San Francisco Fair Chance Ordinance. If you have a disability that impacts your ability to complete the application process, accommodations are available.

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