The Dongieux Team Realtors
Bilingual Case Manager
The Dongieux Team Realtors, San Francisco, California, United States, 94199
Description
Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in faith-based outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our heritage youth school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing all of the San Francisco area community resources available for low to moderate income individuals and families. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive.
Job Summary
Reports to the Director of Social Services and works as a member for the Programs Department.
Responsibilities include:
supporting and empowering domestic violence survivors; building community relationships; and educating and advancing awareness in the community about domestic violence prevention and intervention. Key Responsibilities Provide case management services to assist clients in accessing community resources, meeting their needs and accomplishing their goals Conduct intake and assessment Lead the Cantonese Women’s Support Group Community outreach, education and engagement Build a network with other community service providers Basic administration, reporting and presentation work Core Competencies Strong Communication Skills
Bi-lingual/Bi-literate in English and Cantonese a must, additional fluency in Mandarin is a plus! Good writing and verbal skills, able to communicate information and ideas clearly so others understand you. Including the ability to understand information and ideas conveyed verbally and in writing
Excellent Interpersonal Skills
Able to handle confidential and/or sensitive information with discretion Strong observational and listening skills, able to tell when something is wrong or is likely to go wrong Possesses a positive and professional attitude, regardless of the task at hand
Computer Knowledge
Knows how to work on a computer, and learn new computer programs quickly Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, internet searching, and social media
Able to Reason & Think Critically
Capable of solving problems with sound judgment and practical approaches - solution-oriented
Requirements Required : Bachelor’s Degree in Social Work, Public Health, Sociology, or related field
NOTE: Associate Degree with some years of experience in social services, children and families, community non-profits, or related field of work may be substituted for Bachelors Degree
Required : At least two (2) years of experience working with immigrant families and individuals Required : Experience working with individuals and groups, particularly with women and/or children experiencing domestic violence Preferred:
Familiarity with Salesforce Important All candidates must fulfill the following requirements upon being hired: Achieve satisfactory clearance from the Department of Justice via Live Scan Undergo a screening for tuberculosis Complete a Sexual Harassment Prevention training Complete forty (40) hours of Domestic Violence Training Schedule 40 hours per week Hybrid - In person three (3) days a week Monday to Friday Some Weekends, as needed Flexible Scheduling Compensation As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data.
This is an nonexempt (hourly) role with a pay range of $22.84 - $27.92 an hour. Benefits 401(k) + 4% Employer Match 100% Paid Medical, Dental & Vision Insurance Flexible Spending Account Commuter Benefits & Free Parking Wellness Support: Free Local Gym Membership Employee Assistance Program Life Insurance 15 Days of Paid Vacation (to start) 13 Paid Holidays 10 Days of Sick Time
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Responsibilities include:
supporting and empowering domestic violence survivors; building community relationships; and educating and advancing awareness in the community about domestic violence prevention and intervention. Key Responsibilities Provide case management services to assist clients in accessing community resources, meeting their needs and accomplishing their goals Conduct intake and assessment Lead the Cantonese Women’s Support Group Community outreach, education and engagement Build a network with other community service providers Basic administration, reporting and presentation work Core Competencies Strong Communication Skills
Bi-lingual/Bi-literate in English and Cantonese a must, additional fluency in Mandarin is a plus! Good writing and verbal skills, able to communicate information and ideas clearly so others understand you. Including the ability to understand information and ideas conveyed verbally and in writing
Excellent Interpersonal Skills
Able to handle confidential and/or sensitive information with discretion Strong observational and listening skills, able to tell when something is wrong or is likely to go wrong Possesses a positive and professional attitude, regardless of the task at hand
Computer Knowledge
Knows how to work on a computer, and learn new computer programs quickly Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, internet searching, and social media
Able to Reason & Think Critically
Capable of solving problems with sound judgment and practical approaches - solution-oriented
Requirements Required : Bachelor’s Degree in Social Work, Public Health, Sociology, or related field
NOTE: Associate Degree with some years of experience in social services, children and families, community non-profits, or related field of work may be substituted for Bachelors Degree
Required : At least two (2) years of experience working with immigrant families and individuals Required : Experience working with individuals and groups, particularly with women and/or children experiencing domestic violence Preferred:
Familiarity with Salesforce Important All candidates must fulfill the following requirements upon being hired: Achieve satisfactory clearance from the Department of Justice via Live Scan Undergo a screening for tuberculosis Complete a Sexual Harassment Prevention training Complete forty (40) hours of Domestic Violence Training Schedule 40 hours per week Hybrid - In person three (3) days a week Monday to Friday Some Weekends, as needed Flexible Scheduling Compensation As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data.
This is an nonexempt (hourly) role with a pay range of $22.84 - $27.92 an hour. Benefits 401(k) + 4% Employer Match 100% Paid Medical, Dental & Vision Insurance Flexible Spending Account Commuter Benefits & Free Parking Wellness Support: Free Local Gym Membership Employee Assistance Program Life Insurance 15 Days of Paid Vacation (to start) 13 Paid Holidays 10 Days of Sick Time
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