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Ami Network

Case Manager Bilingual (Cantonese/English)

Ami Network, San Francisco, California, United States, 94199

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Overview Job Title:

Case Manager – Bilingual (Cantonese/English) Location:

San Francisco, CA | Hybrid (3 days onsite per week, 2 days remote work) Pay:

$22.84-$27.92/hr Schedule:

Full-time, 40 hours/week | Monday–Friday 8AM-5PM (occasional weekends)

The Opportunity We are seeking a compassionate and dedicated

Bilingual Case Manager

to join our Programs Department. Reporting to the Director of Social Services, you’ll play a vital role in supporting immigrant families, empowering domestic violence survivors, and connecting clients with the resources they need to heal and thrive. You’ll also be a community advocate, engaging in outreach, education, and awareness-building around domestic violence prevention.

Key Responsibilities

Provide case management to connect clients with resources and services

Conduct client intake and needs assessments

Facilitate and lead support groups in Cantonese

Engage in community outreach and education on domestic violence prevention

Build and maintain partnerships with other community service providers

Complete administrative tasks, reporting, and presentations

What We’re Looking For

Bilingual proficiency in Cantonese and English (required); Mandarin is a plus!

Bachelor’s degree in Social Work, Public Health, Sociology, or related field

(Associate degree + relevant experience may be considered)

Minimum 2 years’ experience working with immigrant families and communities

Experience supporting women and/or children impacted by domestic violence

Strong communication, interpersonal, and problem-solving skills

Ability to maintain confidentiality and handle sensitive situations with discretion

Proficiency with Microsoft Office, Google Workspace, and basic computer tools

Familiarity with Salesforce is preferred

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