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MLee Healthcare Staffing and Recruiting, Inc

Access Management Representative - ED Registration

MLee Healthcare Staffing and Recruiting, Inc, Costa Mesa, California, United States, 92626

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Position Overview

Join a dedicated healthcare team serving the coastal communities of the Pacific Northwest region. This role involves interviewing patients or their representatives to gather essential personal, financial, and demographic information. You will prepare patient records, input data into computer systems, verify insurance coverage, and ensure all necessary forms are completed and signed. Collecting co-payments, deductibles, and other payments, balancing daily payment sheets, and routing patient demographics to relevant departments are key responsibilities. Excellence and attention to detail are highly valued in this position.

Key Responsibilities Maintain a safe and clean work environment, adhering to unit safety and infection control standards. Exhibit strong interpersonal skills when interacting with coworkers, staff, patients, physicians, and the public. Conduct thorough patient interviews and accurately enter information into computer systems. Obtain all required signatures, insurance details, and financial data to support proper reimbursement. Perform special duties as assigned to meet departmental needs. Assume cashiering duties during after-hours and weekends. Verify insurance eligibility and benefits promptly, securing pre-authorizations from third-party payers as required. Confirm medical necessity in line with CMS standards and communicate coverage information to patients. Notify patients of any deposits or deductibles needed prior to registration. Provide cost estimates for procedures upon patient request. Ensure patients are prepared for routine registration, escorted appropriately, and have their questions addressed. Qualifications

Minimum of one year experience in computer data entry. At least one year of customer service experience working with patients or customers. Preferred: One year of healthcare insurance verification experience. Preferred: Knowledge of medical terminology. Education

High school diploma or GED required.

All new hires must successfully complete a physical evaluation, urine drug screen, and pre-employment background checks prior to starting work.