Jerry
Director, Business Operations & Strategy (Marketplace Growth)
Jerry, Miami, Florida, us, 33222
Overview
Jerry.ai is looking for a
Director, Business Operations & Strategy (Marketplace Growth)
to help scale our core insurance business. In this high-visibility role, you will report directly to our VP of Insurance Operations and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Jerry.ai is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Responsibilities
Own the systems, strategy, and execution behind the quoting engine, automation infrastructure, and carrier performance for Jerry’s insurance marketplace. Collaborate cross-functionally with product, engineering, and analytics to deliver a seamless user experience and drive outcomes related to loss ratio, retention, and conversion. Develop and implement scalable processes to support marketplace growth from 5M to 50M customers and toward the goal of a $10B business. Report to the VP of Insurance Operations and influence high-impact decisions across the organization. Preferred Experience
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc.). 7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred). Track record of hiring and managing high-performing teams. Who You Are
You have a structured framework for problem-solving and live by first principles. You are comfortable communicating with audiences ranging from technical stakeholders and business partners to the C-suite. You set a very high bar for yourself and your team, continually pushing for excellence. About Jerry.ai
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, from insurance and financing to maintenance and safety. We are backed by AI and machine learning, and we continuously innovate to provide the best possible experience for our customers. We are the #1 rated and most downloaded app in our category with a 4.7 star rating, serving 5M+ customers. Jerry.ai was founded in 2017 and has raised more than $240 million in financing. EEO & Accessibility
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation, please contact recruiting@jerry.ai.
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Jerry.ai is looking for a
Director, Business Operations & Strategy (Marketplace Growth)
to help scale our core insurance business. In this high-visibility role, you will report directly to our VP of Insurance Operations and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Jerry.ai is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Responsibilities
Own the systems, strategy, and execution behind the quoting engine, automation infrastructure, and carrier performance for Jerry’s insurance marketplace. Collaborate cross-functionally with product, engineering, and analytics to deliver a seamless user experience and drive outcomes related to loss ratio, retention, and conversion. Develop and implement scalable processes to support marketplace growth from 5M to 50M customers and toward the goal of a $10B business. Report to the VP of Insurance Operations and influence high-impact decisions across the organization. Preferred Experience
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc.). 7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred). Track record of hiring and managing high-performing teams. Who You Are
You have a structured framework for problem-solving and live by first principles. You are comfortable communicating with audiences ranging from technical stakeholders and business partners to the C-suite. You set a very high bar for yourself and your team, continually pushing for excellence. About Jerry.ai
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, from insurance and financing to maintenance and safety. We are backed by AI and machine learning, and we continuously innovate to provide the best possible experience for our customers. We are the #1 rated and most downloaded app in our category with a 4.7 star rating, serving 5M+ customers. Jerry.ai was founded in 2017 and has raised more than $240 million in financing. EEO & Accessibility
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation, please contact recruiting@jerry.ai.
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