On-Board Companies
Customer Service Account Specialist
On-Board Companies, Salt Lake City, Utah, United States, 84193
On-Board Services is hiring a
Customer Service Account Specialist
HYBRID
Murray, UT!
For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located.
About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details: Position Type: Contract Job Location: Murray, UT Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $30.00 /hourly
*Hybrid - Tues-Thurs in office (M, F remote)
Qualifications: •Previous customer service, sales or supply chain experience •Bachelor's Degree desired. •Strong organization, planning, problem solving, analytical and leadership skills •Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus. •Ability to build effective working relationships across functional areas •Experience in SAP (OTC core)
Responsibilities: •The Customer Service Account Specialist (CSAS) is responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate within the Supply Chain that demonstrates a commitment to the execution of transactions necessary to ensure product surety to customer •Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues •Transaction entry for all orders received in ERP to ensure PO receipt, Delivery Creation, Pick/Pack and Goods Issue, coordination with transportation team ensuring capacity and scheduling activities take place and invoicing activities when all key transaction steps are completed •Key decision-making activities include: communication to internal planners and transportation partners, as well as communication back to the customer •Key point of contact for all customer supply chain activities •Analyze customer data, order size, order frequency, in-stocks, on-time, customer penalties looking for trends and opportunities to improve results •Understand expectations and role, then own the process
Apply Today!
www.onboardusa.com
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD#
25-05029 INDOJ
For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located.
About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details: Position Type: Contract Job Location: Murray, UT Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $30.00 /hourly
*Hybrid - Tues-Thurs in office (M, F remote)
Qualifications: •Previous customer service, sales or supply chain experience •Bachelor's Degree desired. •Strong organization, planning, problem solving, analytical and leadership skills •Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus. •Ability to build effective working relationships across functional areas •Experience in SAP (OTC core)
Responsibilities: •The Customer Service Account Specialist (CSAS) is responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate within the Supply Chain that demonstrates a commitment to the execution of transactions necessary to ensure product surety to customer •Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues •Transaction entry for all orders received in ERP to ensure PO receipt, Delivery Creation, Pick/Pack and Goods Issue, coordination with transportation team ensuring capacity and scheduling activities take place and invoicing activities when all key transaction steps are completed •Key decision-making activities include: communication to internal planners and transportation partners, as well as communication back to the customer •Key point of contact for all customer supply chain activities •Analyze customer data, order size, order frequency, in-stocks, on-time, customer penalties looking for trends and opportunities to improve results •Understand expectations and role, then own the process
Apply Today!
www.onboardusa.com
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD#
25-05029 INDOJ