Soni
Overview
A well-established academic institution is seeking an IT Assistant to support its internal technology operations. The successful candidate will assist the Systems Coordinator team in providing helpdesk support to students, maintaining lab and classroom workstations, and ensuring the smooth functioning of IT infrastructure.
Responsibilities
- Respond to technical support requests via a helpdesk system, including walk-in support.
- Maintain and track physical and virtual inventory (computers, printers, network equipment, software licenses, etc.).
- Monitor and alert management on low inventory levels for consumables and supplies.
- Provide occasional backup support to the AV team: install/maintain classroom technology, manage AV equipment check-ins/outs, and assist with event video services (streaming, recording, publishing).
- Perform other related duties as needed.
Qualifications
- Bachelor’s degree.
- Strong desktop support and troubleshooting skills across hardware, software, and network systems.
- Excellent communication skills and a customer-focused mindset.
- Experience in an educational or academic environment.
- Familiarity with computer imaging and software deployment tools.
Compensation
Compensation: $30-32/hr Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.