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Virginia's Community College System

Manager, Workforce IT Systems

Virginia's Community College System, Richmond, Virginia, United States, 23214

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Overview

Reynolds is one of the largest community colleges in Virginia and serves Virginias capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population. The Community College Workforce Alliance (CCWA) is a strategic regional workforce development initiative formed through the collaboration of Brightpoint and Reynolds Community College. The Manager, Workforce IT Systems, plays a pivotal role in advancing CCWAs objectives to enhance the attainment of high-value workforce credentials for in-demand jobs by managing, optimizing, and supporting the enterprise IT systems and processes integral to the development and delivery of non-credit workforce training programs. The position focuses on ensuring the smooth day-to-day operation of enterprise systems, as well as providing IT enterprise system support and back-end data reporting for program teams and business units to ensure that IT systems function efficiently and meet the needs of the business. Responsibilities

The Manager, Workforce IT Systems, plays a pivotal role in advancing CCWAs objectives to enhance the attainment of high-value workforce credentials for in-demand jobs by managing, optimizing, and supporting the enterprise IT systems and processes integral to the development and delivery of non-credit workforce training programs. The position focuses on ensuring the smooth day-to-day operation of enterprise systems, as well as providing IT enterprise system support and back-end data reporting for program teams and business units to ensure that IT systems function efficiently and meet the needs of the business. Special Assignments: May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. Qualifications

Knowledge, Skills, and Abilities: Bachelors degree with a focus on business or IT-oriented curriculum Industry credential in information technology or program/project management Considerable knowledge of state-of-the-art technology, distance learning technologies, database development and management, and programming. Working knowledge of workforce development issues, the higher education environment and processes, and general business practices. Demonstrated ability to develop and manage higher education technology support systems such as Education Management Software (e.g., WES, Ad Astra, SIS, PeopleSoft), Learning Management Systems (e.g., Canvas), Customer Relationship Management Platforms (e.g., Salesforce, Navigate), Productivity and Collaboration Systems (e.g., Microsoft Suite, Google Suite), Web Conferencing Platforms (e.g., Zoom), and other technologies pertinent to higher education operations. Demonstrated ability to train staff on technologies, databases, and software. Demonstrated ability to communicate effectively, orally and in writing, with a diverse population of students, faculty, staff, and business and community partners. Expertise in managing VCCS enterprise systems while reporting and resolving back-end issues with teams and students. Demonstrated ability to develop and deliver data reports and presentations to various employee groups, as well as conduct professional demonstrations. Demonstrated ability to set priorities and organize and deliver multiple projects in a timely manner. The selected candidate must be able to successfully pass the colleges pre-employment security screening. Knowledge of consulting, adult training and evaluation methodology, and sales management, specifically contract negotiations related to agreements with potential clients and vendors. Extensive experience leading or working with diverse engagement teams Experience in a community college or workforce training environment

Additional Information

Travel: Travel between campuses as needed. Posting Number: CLS_3975P Recruitment Type: General Public - G Number of Vacancies: 1 Job Open Date: 08/28/2025 Job Close Date: 09/12/2025 Open Until Filled: Yes Special Instructions to Applicants:

Position is open until filled. Application review will begin on September 5, 2025. In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealths Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155 Additional Information:

This position is not eligible for employment-based sponsorship. Background Check Statement Disclaimer:

The selected candidates offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealths Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ EEO Statement:

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement:

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement:

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Job function

Project Management and Information Technology Industries

Higher Education Seniority level

Mid-Senior level Employment type

Full-time

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