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Rec Gen

Customer Solutions Engineer

Rec Gen, San Francisco, California, United States, 94199

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Overview

CUSTOMER SOLUTIONS / SUCCESS ENGINEER — SAN FRANCISCO (ONSITE) One of the most exciting startups in ConTech is looking for a Customer Solutions Engineer to join their team in San Francisco. They’re early-stage (just 20 people) but already cash-flow positive, growing rapidly, and backed by top-tier investors. Their product connects legacy ERPs to the modern world via a proprietary API and powerful UI. This is a unique hybrid role where you’ll: Lead technical discovery and product demos for new prospects Own end-to-end onboarding, configuration, training, and adoption Project manage 5–10 complex implementations at once Become a trusted advisor and solutions expert for customers Collaborate cross-functionally with Sales, Product, and Engineering Build repeatable processes and automation to scale growth You’ll report directly to the CEO and play a critical role in the go-to-market function. Responsibilities

Lead technical discovery and product demos for new prospects Own end-to-end onboarding, configuration, training, and adoption Project manage 5–10 complex implementations at once Become a trusted advisor and solutions expert for customers Collaborate cross-functionally with Sales, Product, and Engineering Build repeatable processes and automation to scale growth Requirements

3–8 years of experience in Customer Solutions, Pre-Sales, Customer Success, or Technical Implementation, ideally with ERP or API-heavy SaaS tools. Bonus if you’ve worked in construction tech or implementation consulting before. Important: This role is 5 days/week onsite in San Francisco. Visa sponsorship is available for strong candidates. Base pay range: $110,000.00/yr - $165,000.00/yr Interested? Send me your CV

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