Krispy Kreme Doughnut Corporation
General Manager, Doughnut Factory - IL - 175-Elk Grove- IL (Elk Grove Village, I
Krispy Kreme Doughnut Corporation, Elk Grove Village, Illinois, us, 60009
Overview
The Plant Manager is responsible for every doughnut factory operation, including overseeing all aspects of production, sanitation, food safety, FDA compliance, maintenance, shipping and human resources. This involves developing a staff of professional employees, obtaining maximum profitability, and ensuring both customer and employee satisfaction. Additionally, this person is responsible for having a thorough understanding of production processes and maintaining a high level of quality products while maintaining employee safety.
Responsibilities
Supervising all the areas of the doughnut factory
Ensuring positions are adequately staffed
Ensuring that operations are run according to Krispy Kreme standards
Ensuring that employees are doing their jobs safely and correctly
Performing tasks assigned to absent employees
Scheduling
Other duties as assigned
Customer Service: Ensuring all products meet Krispy Kreme quality standards and guarantee customer satisfaction
Serving as a role model for customer-first behaviors according to company standards
Building a team of customer-focused employees through coaching and measurement
Handling difficult customer situations professionally
Handling any customer complaints/concerns
Responding to customer inquiries on a timely basis
Ensuring all products meet Krispy Kreme quality standards
Supervisory: Supervising production, sanitation, maintenance and shipping operations
Ensuring all loadout functions and delivery logistics are completed in a timely manner
Ensuring all physical property is in good condition
Production: Understanding and implementing procedures to maximize efficiencies and control variances in daily production of product and overall store performance
Understanding the production process and maintaining a schedule that guarantees high quality and output
Understanding and implementing store quality control procedures, including standards
Coordinating production schedules to meet customer demands and minimize labor hours
Inspecting, troubleshooting, and assessing any production or equipment problems
Safety and Sanitation: Demonstrating safety consciousness and promoting store safety
Maintaining a high level of store sanitation and cleanliness
Equipment: Overseeing proper maintenance of production equipment, material handling equipment and all building and grounds
Personnel: Directing and developing employees, including recruiting, training, scheduling, safety education, supervising, dispute resolution and firing
Build a team of customer-focused employees and foster teamwork
Demonstrate leadership in employee development of exempt and non-exempt staff
Communicating to store employees and enforcing all store policies, standards, and practices
Leadership: Communicating and modeling company standards and policies
Implementing efficiently and effectively directives from store, corporate, and divisional management
Developing and maintaining store organization to promote efficient operations
Interfacing with corporate office personnel
Accounting: Managing expense budgets, including profit and loss, etc.
Completing required corporate reporting documentation, both financial and operational
Managing company resources responsibly including inventory control
Protecting company assets
Maintaining a resourceful budget and controlling all costs and expenses
Managing financial duties such as deposits, collecting accounts receivable and properly documenting all transactions
Qualifications
High school required, College degree a PLUS! (Operations, Supply Chain Mgmt or Engineering degree preferred)
5+ years of experience in a manufacturing environment, food or packaging experience preferred
Knowledgeable in Food Safety and FDA compliance requirements
Experience with sales, management, production, employee safety and customer service
Strong communication, organizational, and leadership skills
Self-motivated, creative, and adaptable
Microsoft Office computer proficiency
Benefits
Weekly Pay
Career opportunities- we are growing!
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more Learn more at www.kkbenefits.com
About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet.
Doughnut Factory General Manager starting salary is $99,000 per year.
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Responsibilities
Supervising all the areas of the doughnut factory
Ensuring positions are adequately staffed
Ensuring that operations are run according to Krispy Kreme standards
Ensuring that employees are doing their jobs safely and correctly
Performing tasks assigned to absent employees
Scheduling
Other duties as assigned
Customer Service: Ensuring all products meet Krispy Kreme quality standards and guarantee customer satisfaction
Serving as a role model for customer-first behaviors according to company standards
Building a team of customer-focused employees through coaching and measurement
Handling difficult customer situations professionally
Handling any customer complaints/concerns
Responding to customer inquiries on a timely basis
Ensuring all products meet Krispy Kreme quality standards
Supervisory: Supervising production, sanitation, maintenance and shipping operations
Ensuring all loadout functions and delivery logistics are completed in a timely manner
Ensuring all physical property is in good condition
Production: Understanding and implementing procedures to maximize efficiencies and control variances in daily production of product and overall store performance
Understanding the production process and maintaining a schedule that guarantees high quality and output
Understanding and implementing store quality control procedures, including standards
Coordinating production schedules to meet customer demands and minimize labor hours
Inspecting, troubleshooting, and assessing any production or equipment problems
Safety and Sanitation: Demonstrating safety consciousness and promoting store safety
Maintaining a high level of store sanitation and cleanliness
Equipment: Overseeing proper maintenance of production equipment, material handling equipment and all building and grounds
Personnel: Directing and developing employees, including recruiting, training, scheduling, safety education, supervising, dispute resolution and firing
Build a team of customer-focused employees and foster teamwork
Demonstrate leadership in employee development of exempt and non-exempt staff
Communicating to store employees and enforcing all store policies, standards, and practices
Leadership: Communicating and modeling company standards and policies
Implementing efficiently and effectively directives from store, corporate, and divisional management
Developing and maintaining store organization to promote efficient operations
Interfacing with corporate office personnel
Accounting: Managing expense budgets, including profit and loss, etc.
Completing required corporate reporting documentation, both financial and operational
Managing company resources responsibly including inventory control
Protecting company assets
Maintaining a resourceful budget and controlling all costs and expenses
Managing financial duties such as deposits, collecting accounts receivable and properly documenting all transactions
Qualifications
High school required, College degree a PLUS! (Operations, Supply Chain Mgmt or Engineering degree preferred)
5+ years of experience in a manufacturing environment, food or packaging experience preferred
Knowledgeable in Food Safety and FDA compliance requirements
Experience with sales, management, production, employee safety and customer service
Strong communication, organizational, and leadership skills
Self-motivated, creative, and adaptable
Microsoft Office computer proficiency
Benefits
Weekly Pay
Career opportunities- we are growing!
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more Learn more at www.kkbenefits.com
About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet.
Doughnut Factory General Manager starting salary is $99,000 per year.
#J-18808-Ljbffr