TalentBridge
Job Title: Customer Service Representative
Location:
Kent, WA Contract | Pay Rate: Up to $18/hr Shift Details: Operating days: Monday-Saturday (Closed Sundays) Operating hours: 5:00 AM - 7:00 PM Shifts: 8.5 hours within this timeframe About the Role
We are seeking a
Customer Service Representative
to join our fast-paced operations team in Kent, WA. In this role, you will work directly with customers, business partners, and drivers to ensure seamless service delivery while helping resolve inquiries efficiently. Bilingual
Spanish-speaking candidates
are strongly encouraged to apply.
Key Responsibilities
Assist customers and business partners via phone and email Handle and resolve customer complaints in a professional and calm manner Diagnose, assess, and resolve service issues quickly Track and monitor delivery routes Scan haul-away PODs and verify stamps Process changes or cancellations to delivery orders Required Qualifications
Proficiency with Microsoft Office programs (Word, Excel, Outlook, PowerPoint) Strong communication and problem-solving skills Reliable transportation for commuting Preferred Qualifications
High school diploma or equivalent 1+ year of customer service or call center experience Bilingual English/Spanish (highly beneficial) Strong organizational and multitasking skills Ability to thrive in a
very busy, fast-paced environment
Kent, WA Contract | Pay Rate: Up to $18/hr Shift Details: Operating days: Monday-Saturday (Closed Sundays) Operating hours: 5:00 AM - 7:00 PM Shifts: 8.5 hours within this timeframe About the Role
We are seeking a
Customer Service Representative
to join our fast-paced operations team in Kent, WA. In this role, you will work directly with customers, business partners, and drivers to ensure seamless service delivery while helping resolve inquiries efficiently. Bilingual
Spanish-speaking candidates
are strongly encouraged to apply.
Key Responsibilities
Assist customers and business partners via phone and email Handle and resolve customer complaints in a professional and calm manner Diagnose, assess, and resolve service issues quickly Track and monitor delivery routes Scan haul-away PODs and verify stamps Process changes or cancellations to delivery orders Required Qualifications
Proficiency with Microsoft Office programs (Word, Excel, Outlook, PowerPoint) Strong communication and problem-solving skills Reliable transportation for commuting Preferred Qualifications
High school diploma or equivalent 1+ year of customer service or call center experience Bilingual English/Spanish (highly beneficial) Strong organizational and multitasking skills Ability to thrive in a
very busy, fast-paced environment