Capital One
Full Time Branch Ambassador- East Suffolk Area
Capital One, Bohemia, New York, United States, 11716
Overview
Full Time Branch Ambassador- East Suffolk Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. We believe banking should fit our customers' everyday lives—not the other way around. As a Branch Ambassador, you'll have the opportunity to work with people and share product knowledge to play a vital role in our customers' banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. You will also resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. The role requires adaptability and a growth mindset in a rapidly changing tech and financial environment. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re looking for outgoing, passionate people who want to be part of this reimagined banking experience.
Responsibilities
Connect with customers and help them with technology challenges, casual conversations, and showcasing available services and products. Assist in determining personal and business financial needs and direct customers to the right experts to guide them to their financial destination. Ensure compliance with all audit and security policies and procedures in accordance with Bank policy and Federal regulations. Support customers in all branch areas, including cash handling and service needs, and rotate based on customer needs. Contribute to an improved retail customer experience with fewer handoffs; act as an expert in the branch. Be curious and eager to learn about Capital One’s products, services, and experiences to help guide customers toward their financial goals. Demonstrate digital savviness by navigating the mobile and online experience and educating customers on other banking channels and products. Work as part of an energized team of banking professionals and help inspire teammates. Research and answer customer inquiries to enhance retention and engagement by leveraging various tools and channels to recommend appropriate solutions. Travel between branches within the assigned local area to support the market you are assigned.
Qualifications
Basic Qualifications : High School Diploma, GED, or Equivalent Certification; At least 1 year of Retail, Sales or Customer Service experience; At least 6 months of cash handling experience Preferred Qualifications : Associate's degree; 2+ years of Retail, Sales, or Banking Experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary and Location
The minimum and maximum full-time annual salaries are listed below, by location. Salaries for part-time roles will be prorated based on hours. Salaries are applicable to candidates hired to perform work within the listed locations and may vary by location. Bohemia, NY: $51,542 - $54,600 for Branch Ambassador East Hampton, NY: $51,542 - $54,600 for Branch Ambassador Mattituck, NY: $51,542 - $54,600 for Branch Ambassador Patchogue, NY: $51,542 - $54,600 for Branch Ambassador Riverhead, NY: $51,542 - $54,600 for Branch Ambassador Shirley, NY: $51,542 - $54,600 for Branch Ambassador Southampton, NY: $51,542 - $54,600 for Branch Ambassador Speonk, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you require an accommodation in the recruitment process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee third-party products or services available through this site. Capital One Financial is made up of several entities. Positions posted outside the United States may correspond to related entities (e.g., Capital One Canada, Capital One Europe, COPSSC).
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Full Time Branch Ambassador- East Suffolk Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. We believe banking should fit our customers' everyday lives—not the other way around. As a Branch Ambassador, you'll have the opportunity to work with people and share product knowledge to play a vital role in our customers' banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. You will also resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. The role requires adaptability and a growth mindset in a rapidly changing tech and financial environment. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re looking for outgoing, passionate people who want to be part of this reimagined banking experience.
Responsibilities
Connect with customers and help them with technology challenges, casual conversations, and showcasing available services and products. Assist in determining personal and business financial needs and direct customers to the right experts to guide them to their financial destination. Ensure compliance with all audit and security policies and procedures in accordance with Bank policy and Federal regulations. Support customers in all branch areas, including cash handling and service needs, and rotate based on customer needs. Contribute to an improved retail customer experience with fewer handoffs; act as an expert in the branch. Be curious and eager to learn about Capital One’s products, services, and experiences to help guide customers toward their financial goals. Demonstrate digital savviness by navigating the mobile and online experience and educating customers on other banking channels and products. Work as part of an energized team of banking professionals and help inspire teammates. Research and answer customer inquiries to enhance retention and engagement by leveraging various tools and channels to recommend appropriate solutions. Travel between branches within the assigned local area to support the market you are assigned.
Qualifications
Basic Qualifications : High School Diploma, GED, or Equivalent Certification; At least 1 year of Retail, Sales or Customer Service experience; At least 6 months of cash handling experience Preferred Qualifications : Associate's degree; 2+ years of Retail, Sales, or Banking Experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary and Location
The minimum and maximum full-time annual salaries are listed below, by location. Salaries for part-time roles will be prorated based on hours. Salaries are applicable to candidates hired to perform work within the listed locations and may vary by location. Bohemia, NY: $51,542 - $54,600 for Branch Ambassador East Hampton, NY: $51,542 - $54,600 for Branch Ambassador Mattituck, NY: $51,542 - $54,600 for Branch Ambassador Patchogue, NY: $51,542 - $54,600 for Branch Ambassador Riverhead, NY: $51,542 - $54,600 for Branch Ambassador Shirley, NY: $51,542 - $54,600 for Branch Ambassador Southampton, NY: $51,542 - $54,600 for Branch Ambassador Speonk, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you require an accommodation in the recruitment process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee third-party products or services available through this site. Capital One Financial is made up of several entities. Positions posted outside the United States may correspond to related entities (e.g., Capital One Canada, Capital One Europe, COPSSC).
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