Capital One
Full Time Branch Ambassador- West Suffolk Area
Capital One, Huntington Station, New York, United States, 11750
Overview
Full Time Branch Ambassador- West Suffolk Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives—not the other way around. As a Branch Ambassador, you'll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers' banking experience. You'll perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Responsibilities
Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while adhering to policies and procedures and monitoring for fraud mitigation. Resolve customer inquiries quickly and efficiently to deliver an extraordinary customer experience. Assist customers with technology challenges, educate them on products and services, and guide them to appropriate solutions. Work collaboratively with the branch team and, as needed, travel between branches in the assigned local area to support the market. Be a product and service expert to reduce customer financial anxiety and help determine personal and business financial needs. Maintain compliance with Bank policy and Federal regulations, including audit and security requirements. Promote Capital One’s digital channels and educate customers on online and mobile banking. Basic Qualifications
High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience At least 6 months of cash handling experience Preferred Qualifications
Associate's degree 2+ years of Retail, Sales, or Banking Experience Location, Salary and Hiring Details
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Commack, NY: $51,542 - $54,600 for Branch Ambassador Farmingdale, NY: $51,542 - $54,600 for Branch Ambassador Huntington Station, NY: $51,542 - $54,600 for Branch Ambassador Lindenhurst, NY: $51,542 - $54,600 for Branch Ambassador Plainview, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. Benefits, Notices and Accommodation
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. If you require an accommodation during the application process, contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations. For technical questions about the recruiting process, please email Careers@capitalone.com.
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Full Time Branch Ambassador- West Suffolk Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives—not the other way around. As a Branch Ambassador, you'll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers' banking experience. You'll perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Responsibilities
Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while adhering to policies and procedures and monitoring for fraud mitigation. Resolve customer inquiries quickly and efficiently to deliver an extraordinary customer experience. Assist customers with technology challenges, educate them on products and services, and guide them to appropriate solutions. Work collaboratively with the branch team and, as needed, travel between branches in the assigned local area to support the market. Be a product and service expert to reduce customer financial anxiety and help determine personal and business financial needs. Maintain compliance with Bank policy and Federal regulations, including audit and security requirements. Promote Capital One’s digital channels and educate customers on online and mobile banking. Basic Qualifications
High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience At least 6 months of cash handling experience Preferred Qualifications
Associate's degree 2+ years of Retail, Sales, or Banking Experience Location, Salary and Hiring Details
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Commack, NY: $51,542 - $54,600 for Branch Ambassador Farmingdale, NY: $51,542 - $54,600 for Branch Ambassador Huntington Station, NY: $51,542 - $54,600 for Branch Ambassador Lindenhurst, NY: $51,542 - $54,600 for Branch Ambassador Plainview, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. Benefits, Notices and Accommodation
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. If you require an accommodation during the application process, contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations. For technical questions about the recruiting process, please email Careers@capitalone.com.
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