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PCRecruiter company

IT POS Analyst

PCRecruiter company, Columbus, Ohio, United States, 43224

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We are looking for an

IT POS Analyst

to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below. Responsibilities: Provide technical support and maintenance for POS systems, including Aloha, JumpMind, Toast, and Oracle POS. Configure and deploy POS hardware and software across retail or hospitality locations. Troubleshoot system issues, perform root cause analysis, and implement solutions to minimize downtime. Collaborate with vendors and internal teams to ensure seamless POS integrations and updates. Manage and track incidents, enhancements, and project tasks using JIRA. Assist with testing and rollout of new POS features, updates, and system enhancements. Maintain documentation for system configurations, procedures, and support processes. Qualifications: 3+ years of experience supporting POS systems in a retail or hospitality environment. Hands-on experience with Aloha POS, JumpMind, Toast, and Oracle POS platforms. Strong troubleshooting skills and understanding of POS hardware/software interactions. Experience using JIRA for issue tracking and project management.

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