Jobs via Dice is hiring: IT Support Technician in Gretna

Overview

We are seeking a motivated and enthusiastic M365 Support Technician to join our team, specializing in SharePoint. The ideal candidate is a go-getter with a positive attitude, eager to take initiative and solve problems efficiently. This role involves providing technical support, troubleshooting, and guidance to end-users and teams leveraging Microsoft 365 tools, with a strong emphasis on SharePoint.

Key Responsibilities

• Provide Tier 1 and Tier 2 support for SharePoint and related M365 services.
• Assist users with site creation, permissions management, document libraries, and workflows.
• Troubleshoot SharePoint issues including access, performance, and integration problems.
• Collaborate with internal teams to optimize SharePoint usage and implement best practices.
• Maintain documentation and contribute to knowledge base articles.
• Stay current with Microsoft 365 updates and proactively suggest improvements.

Qualifications

• Experience supporting Microsoft 365, especially SharePoint.
• Strong problem-solving skills and customer service orientation.
• Excellent communication skills and a team-first mindset.
• Self-starter with a proactive approach to learning and task ownership.

Pay and Benefits

The pay range for this position is $30.00 - $35.00/hr.

• Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Gretna, NE.

Application Deadline

This position is anticipated to close on Sep 20, 2025.

About TEKsystems

We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. TEKsystems is an Allegis Group company.

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.