A-Line Staffing Solutions
*CMO Customer Care Representative (Wave 2)
A-Line Staffing Solutions, Chandler, Arizona, United States, 85249
Job Title:
CMO Customer Care Representative (Wave 2)
Address:
Chandler, AZ
Job Description
Assist members with pharmacy benefit plans via incoming phone calls, answering questions regarding prescription insurance, medication coverage, and mail order prescriptions. Service a variety of clients and call types in a changing and evolving business environment. Utilize skills and knowledge to provide solutions that help simplify healthcare experiences for members. Engage in comprehensive training with onsite and/or work-from-home options, including hands-on and self-paced learning. Maintain HIPAA and governmental compliance standards.
Critical Information
Schedule: M-F training 9am-5:30pm local time; post-training hours negotiated with the business. Work environment: Onsite as needed, with potential work-from-home flexibility. Duration: 22 days.
Education/Licenses Needed
High School Diploma or GED. Prior healthcare or customer service experience preferred.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.
Assist members with pharmacy benefit plans via incoming phone calls, answering questions regarding prescription insurance, medication coverage, and mail order prescriptions. Service a variety of clients and call types in a changing and evolving business environment. Utilize skills and knowledge to provide solutions that help simplify healthcare experiences for members. Engage in comprehensive training with onsite and/or work-from-home options, including hands-on and self-paced learning. Maintain HIPAA and governmental compliance standards.
Critical Information
Schedule: M-F training 9am-5:30pm local time; post-training hours negotiated with the business. Work environment: Onsite as needed, with potential work-from-home flexibility. Duration: 22 days.
Education/Licenses Needed
High School Diploma or GED. Prior healthcare or customer service experience preferred.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.