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Carneros Resort and Spa

Banquet Server Carneros Resort Spa

Carneros Resort and Spa, Napa, California, United States, 94559

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Reports to:

Director of Banquets

Classification:

On-Call, Hourly, Non-Exempt

Position Overview The

Banquet Server

at Carneros Resort and Spa plays a key role in delivering seamless and memorable service during weddings, private dinners, meetings, and resort events. This

on-call role

requires flexibility—especially for

evening and weekend events

—a strong attention to detail, and a commitment to luxury service in a dynamic, fast-paced environment.

The ideal candidate is poised, team-oriented, and takes pride in providing anticipatory, polished service that enhances the overall guest experience.

Key Responsibilities

Execute banquet service with precision and professionalism according to event orders and Forbes-level standards.

Set up and break down event spaces, including tables, chairs, linens, place settings, buffets, and beverage stations.

Greet guests warmly, offer beverage and menu information, and serve food and drinks in a courteous and timely manner.

Communicate with Banquet Captains, Bartenders, and Culinary teams to ensure smooth event flow and prompt service.

Maintain cleanliness and presentation of assigned work areas throughout the event.

Handle guest requests, dietary needs, or service adjustments with professionalism and care.

Assist with tray passing, food stations, plated service, and event resets as needed.

Follow safety, sanitation, and service protocols at all times.

Preferred Qualifications

1–2 years of banquet, catering, or fine dining service experience preferred

Excellent guest service skills and ability to work in both team and independent settings

Comfortable with formal service styles (e.g., tray service, multi-course meals, wine presentation)

Ability to adapt quickly to event changes, special requests, or guest needs

Experience in luxury hospitality or Forbes service environments a plus

Schedule & Physical Requirements

On-call position

with emphasis on

evening, weekend, and holiday availability

Ability to work a

flexible schedule

based on event volume and business needs

Must be able to

lift and carry up to 40 pounds

, including banquet equipment, trays, and supplies

Must be able to

stand and walk for extended periods

and move between indoor and outdoor venues on the resort property