Washington Staffing
Front Desk Assistant
Seattle Central College is looking to hire a Front Desk Assistant in the Learning Support Network. The hourly range for this position is $21.09 - $24.30 per hour (depending on experience). Initial review of application materials will begin on September 18, 2025. Under direction of Learning Support Network staff, the Front Desk Assistant will be responsible for administering the front desk functions of the Learning Centers within the Learning Support Network (LSN), ensuring student success by facilitating access to tutoring services. As front line staff, the incumbent is expected to provide students and staff with timely and accurate information regarding the LSN services, assist in promoting tutoring services, execute basic administrative tasks, and provide a warm, welcoming environment for all. This position is part of the Libraries, Learning Support and Employee Development division, and is committed to student-centered, equity-producing, antiracist, and accessible tutoring services. This position is part-time, working up to 16 hours per week, Monday through Thursday, primarily in person, between the hours of 10am-7pm. We are a district of three distinct collegesNorth Seattle College, Seattle Central College, and South Seattle Collegeand five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation. Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation. Application Procedures: Attached current Resume Attached cover letter addressing how your background intersects with the job Required application materials must be completed and submitted online. Create a warm, welcoming, inclusive front desk environment for students, staff and guests Greet, provide information, and answer general questions regarding the LSN and tutoring policies and procedures Distribute marketing materials and help promote LSN services to students, faculty, and staff Help students and staff navigate the tutoring webpages, Starfish database, Canvas course, eTutoring service, Zoom, as well as other electronic resources Assist students with making appointments, checking in for sessions and connecting with tutors Act as Calendar Managers within Starfish; track student appointments within Starfish; record outcomes within Starfish Track attendance, absences and tardies of tutors Actively manage the LSN Zoom Pro Account for remote tutoring Answer phone calls Answer departmental emails, as volume requires Trouble-shoot and problem solve inquiries, challenging situations and/or complaints, with the attempt to resolve; escalate to supervisor if needed Make referrals to other student support resources, departments Participate in meetings, trainings Take meeting minutes, if needed Assist in c
Seattle Central College is looking to hire a Front Desk Assistant in the Learning Support Network. The hourly range for this position is $21.09 - $24.30 per hour (depending on experience). Initial review of application materials will begin on September 18, 2025. Under direction of Learning Support Network staff, the Front Desk Assistant will be responsible for administering the front desk functions of the Learning Centers within the Learning Support Network (LSN), ensuring student success by facilitating access to tutoring services. As front line staff, the incumbent is expected to provide students and staff with timely and accurate information regarding the LSN services, assist in promoting tutoring services, execute basic administrative tasks, and provide a warm, welcoming environment for all. This position is part of the Libraries, Learning Support and Employee Development division, and is committed to student-centered, equity-producing, antiracist, and accessible tutoring services. This position is part-time, working up to 16 hours per week, Monday through Thursday, primarily in person, between the hours of 10am-7pm. We are a district of three distinct collegesNorth Seattle College, Seattle Central College, and South Seattle Collegeand five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation. Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation. Application Procedures: Attached current Resume Attached cover letter addressing how your background intersects with the job Required application materials must be completed and submitted online. Create a warm, welcoming, inclusive front desk environment for students, staff and guests Greet, provide information, and answer general questions regarding the LSN and tutoring policies and procedures Distribute marketing materials and help promote LSN services to students, faculty, and staff Help students and staff navigate the tutoring webpages, Starfish database, Canvas course, eTutoring service, Zoom, as well as other electronic resources Assist students with making appointments, checking in for sessions and connecting with tutors Act as Calendar Managers within Starfish; track student appointments within Starfish; record outcomes within Starfish Track attendance, absences and tardies of tutors Actively manage the LSN Zoom Pro Account for remote tutoring Answer phone calls Answer departmental emails, as volume requires Trouble-shoot and problem solve inquiries, challenging situations and/or complaints, with the attempt to resolve; escalate to supervisor if needed Make referrals to other student support resources, departments Participate in meetings, trainings Take meeting minutes, if needed Assist in c