Advantage Auto Group
Experienced Call Center Representative $20/HR
Advantage Auto Group, Naperville, Illinois, United States
Job Description
Job Description
Are you a motivated professional with proven experience in a high-volume call center? Advantage Dealer Group is seeking an
Experienced Call Center Representative
(Business Development Representative) to join our expanding team. This role is ideal for candidates who excel at customer communication, lead management, and
overcoming objections
in a fast-paced environment. Key Responsibilities:
Handle inbound and outbound customer communications via phone, text, and email
Set, confirm, and follow up on sales and service appointments
Build strong customer relationships while maintaining a high level of professionalism
Log all interactions and updates accurately in our CRM system
Partner with sales and service teams to maximize conversion opportunities
Qualifications:
Prior
call center
or BDC experience required (automotive industry experience a plus)
Strong skills in
overcoming objections
and closing on appointment commitments
Excellent communication skills, both verbal and written
Ability to manage high call volumes with a
minimum of 125 outbound calls per day Ability to manage high call volumes while maintaining quality interactions
Organized, detail-oriented, and goal-driven
Positive, team-oriented attitude
What We Offer:
Competitive pay plan with performance-based incentives
Full benefits package (medical, dental, vision, 401k)
Paid training and continuous career development
Opportunities for growth within the Advantage Dealer Group network
Location:
Advantage Dealer Group – Illinois Job Type:
Full-Time
Job Description
Are you a motivated professional with proven experience in a high-volume call center? Advantage Dealer Group is seeking an
Experienced Call Center Representative
(Business Development Representative) to join our expanding team. This role is ideal for candidates who excel at customer communication, lead management, and
overcoming objections
in a fast-paced environment. Key Responsibilities:
Handle inbound and outbound customer communications via phone, text, and email
Set, confirm, and follow up on sales and service appointments
Build strong customer relationships while maintaining a high level of professionalism
Log all interactions and updates accurately in our CRM system
Partner with sales and service teams to maximize conversion opportunities
Qualifications:
Prior
call center
or BDC experience required (automotive industry experience a plus)
Strong skills in
overcoming objections
and closing on appointment commitments
Excellent communication skills, both verbal and written
Ability to manage high call volumes with a
minimum of 125 outbound calls per day Ability to manage high call volumes while maintaining quality interactions
Organized, detail-oriented, and goal-driven
Positive, team-oriented attitude
What We Offer:
Competitive pay plan with performance-based incentives
Full benefits package (medical, dental, vision, 401k)
Paid training and continuous career development
Opportunities for growth within the Advantage Dealer Group network
Location:
Advantage Dealer Group – Illinois Job Type:
Full-Time