LUSH North America
Overview
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Seasonal, interview plan included Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to think from the customers perspective and create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time. Responsibilities: Sales and Customer Experience: Driving Sales:
Utilize StoreForce dashboard results and feedback to exceed sales goals. Take ownership of your results and contribute to the stores overall sales. Customer Experience:
Consistently deliver a world-class experience, connect with customers, identify needs, ask open-ended questions, demonstrate product benefits, and aim to leave customers happier than when they arrived. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement to drive traffic and positive impact. Product Passion:
Continuously expand product knowledge and stay up-to-date on ingredients and benefits to make informed recommendations.
Team Involvement: Development:
Use available resources to develop sales techniques, product knowledge, and contribute to team growth. Seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to perspectives, promote teamwork, and value each employees contributions.
Operational Excellence: Time and Attendance:
Be punctual and reliable; participate in teamwork and stay informed about company updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience. Stock and Inventory:
Follow Visual Merchandising guidelines and adjust displays based on sales to improve the customer experience. Policies and Procedures:
Follow opening/closing procedures, product integrity, respectful workplace, and health & safety standards.
Qualifications: Required: Excellent customer service skills Flexibility to adapt to changing priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages
Compensation:
$15.50 USD per hour Best of luck on your job search, and dont forget to follow us to learn more! We Are Lush Find our Personal Privacy Policy details here. Lush Cosmetics North America respects that our business operates on Indigenous territories across Turtle Island. As a Canada-based company, our facilities are located on various Indigenous lands. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, staff, and customers are guests on these lands, and we act in allyship with Indigenous Peoples and communities. #J-18808-Ljbffr
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Seasonal, interview plan included Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to think from the customers perspective and create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time. Responsibilities: Sales and Customer Experience: Driving Sales:
Utilize StoreForce dashboard results and feedback to exceed sales goals. Take ownership of your results and contribute to the stores overall sales. Customer Experience:
Consistently deliver a world-class experience, connect with customers, identify needs, ask open-ended questions, demonstrate product benefits, and aim to leave customers happier than when they arrived. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement to drive traffic and positive impact. Product Passion:
Continuously expand product knowledge and stay up-to-date on ingredients and benefits to make informed recommendations.
Team Involvement: Development:
Use available resources to develop sales techniques, product knowledge, and contribute to team growth. Seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to perspectives, promote teamwork, and value each employees contributions.
Operational Excellence: Time and Attendance:
Be punctual and reliable; participate in teamwork and stay informed about company updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience. Stock and Inventory:
Follow Visual Merchandising guidelines and adjust displays based on sales to improve the customer experience. Policies and Procedures:
Follow opening/closing procedures, product integrity, respectful workplace, and health & safety standards.
Qualifications: Required: Excellent customer service skills Flexibility to adapt to changing priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages
Compensation:
$15.50 USD per hour Best of luck on your job search, and dont forget to follow us to learn more! We Are Lush Find our Personal Privacy Policy details here. Lush Cosmetics North America respects that our business operates on Indigenous territories across Turtle Island. As a Canada-based company, our facilities are located on various Indigenous lands. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, staff, and customers are guests on these lands, and we act in allyship with Indigenous Peoples and communities. #J-18808-Ljbffr