Retail Sales Associate Job at Verizon Communications in Kalamazoo

Overview

Apply prior to the end date: October 9th, 2025.

At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. We come together to lift our communities and build trust in how we show up, everywhere & always. Join the #VTeamLife.

What you’ll be doing

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using strong communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

Compensation and benefits: We’re hiring immediately. You can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could earn additional commissions, with potential total earnings of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits starting day one and perks are designed to help you move forward in your career and in life outside of Verizon. They include health and well-being benefits, education and career investment, and more.

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
• $2,500 stock grant per year (Stock Together)
• Sales recognition programs with travel, gifts, and incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. Hear from our team about our training programs, culture of learning, and benefits.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience
• Willingness to work evenings, weekends, and holidays (schedule available four weeks in advance)
• Willingness to pick up additional shifts and earn more income, typically during summer months and peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment (about 19 minutes). If selected to move forward, a recruiter will reach out to share more about the role and answer questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in life outside Verizon. They include health and wellness benefits, a matched 401(k) savings plan, stock incentive programs, and more. Newly hired employees receive up to 15 days of vacation per year, with benefits varying by role and tenure.

This is a commission-based position with potential to earn more.

Stay in touch

Even if you’re not a V Teamer yet, we’d love to keep you in the loop. Sign up to become part of our network.