Desktop Support Specialist Job at Jobs via Dice in Irving

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking the following. Apply via Dice today!

RESPONSIBILITIES:

Kforce has a client in Irving, TX that is seeking a Desktop Support Specialist.

Summary:

We're seeking a hands-on Technical Support Specialist to join our team and provide frontline IT support across our manufacturing and office environments. This role is ideal for someone who thrives in a smaller company setting and is comfortable wearing multiple hats-from troubleshooting hardware/software issues to assisting with basic network support or system administration. This is a great opportunity to broaden your IT skill set in a collaborative, roll-up-your-sleeves environment. You'll have direct access to leadership, make a real impact, and grow your career alongside a team that values flexibility and continuous improvement.

Responsibilities:

• Provide Tier 1 and Tier 2 support for desktops, laptops, printers, and mobile devices (Windows environment)
• Troubleshoot basic network, connectivity, and application issues
• Manage user accounts, permissions, and system access (Active Directory, Office 365, etc.)
• Support ERP and manufacturing software users (e.g., Syteline or similar)
• Document and track issues using help desk ticketing systems
• Assist with onboarding/offboarding of employees and IT asset setup
• Coordinate with vendors for hardware/software purchases or repairs
• Pitch in on broader IT or operational projects as needed
  
  

REQUIREMENTS:

• 3-5 years of IT support or help desk experience
• Solid knowledge of Windows OS, Microsoft 365, and basic networking
• Strong troubleshooting and customer service skills
• Comfortable working independently and taking initiative
• Manufacturing or ERP support experience a plus
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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