Salesforce Business Analyst Job at Sulekha.com New Media Pvt Ltd in Chicago

Overview

Salesforce Business Analyst position located in Chicago, IL. Full-time, W2-Permanent/W2-Contract. Competitive salary. US Citizens and Green Card holders are encouraged to apply.

Responsibilities

• Analyze business processes and gather requirements to design Salesforce solutions.
• Collaborate with stakeholders to translate business needs into functional specifications.
• Support Salesforce implementation, customization, and integration efforts.
• Facilitate communication between business users and technical teams.
• Conduct user acceptance testing and ensure the solution meets business goals.
• Document workflows, use cases, and process improvements.
• Provide training and support to end-users.
• Stay updated on Salesforce features and best practices to optimize usage.

Job Roles & Responsibilities

• Design, implement, and manage Salesforce solutions to improve business operations.
• Collaborate with stakeholders to identify business requirements and translate them into technical solutions.
• Conduct system audits and make necessary adjustments to ensure optimal performance.
• Provide support and training to users to maximize system efficiency.

Salary

The yearly salary for this role ranges from $70,000 to $90,000, dependent on experience and qualifications.

Qualifications

• A minimum of 1-7 years of experience in IT Software or a related field.
• Proven experience as a Salesforce Business Analyst or similar role.
• A bachelors degree in Computer Science or a related field is preferred.
• Exceptional analytical and problem-solving abilities.

Skills

• Salesforce: Proficient in managing and customizing Salesforce systems.
• IT Software: Extensive knowledge of IT software and systems.
• Problem-solving: Ability to identify and resolve technical issues efficiently.
• Communication: Excellent written and verbal communication skills.

Apply for Salesforce Business Analyst

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