Phoenix International Freight Services, Inc.
Ocean Export Operations Specialist
Phoenix International Freight Services, Inc., Itasca, Illinois, United States, 60143
Job Description
Job Description
Job Overview The Ocean Export Operations Specialist is responsible for managing day to day operations, communications, and processes related to ocean export shipments, customs brokerage, and domestic cargo. About Us Phoenix International Freight Services, Inc. is a privately-owned global logistics company that focuses on providing quality freight forwarding as well as providing services in international freight, freight procurement, global supply chain planning, contract logistics and solution design, and cross border eCommerce. We are guided by our core values of experience, innovation, trust, and passion.
We believe that these values, as well as a belief in a collaborative employee/customer experience, are what makes us unique. Why Work with Us? Excellent opportunities for career growth Competitive earnings commensurate with experience Benefits (health, vision, dental, EAP, STD, LTD, life) after 30 days 401k after 90 days with up to 6% match Positive support-focused culture, collaborative work environment, strong core values that guide the company's mission Direct access to leadership A strong company culture that embraces work/life balance Responsibilities and Duties Open operation files for ocean export shipments Monitor and manage all assigned shipments until completion Daily communications with customers, overseas offices/agents, local partners, and service providers Ensure accurate customer billing and agent invoicing Handle quotation requests from operational partners and agents and respond within a timely manner Work with our overseas offices/agents to resolve any issues Review standard operating procedures to ensure compliance with government regulations Ensure the highest level of data quality and integrity by processing shipments accurately Report anomalies in operations and new customer requirements to management for decisions on additional service requirements Other duties as assigned by management Qualifications Minimum of 3 years of processing ocean export shipments Willingness to work rotating Saturdays, as needed Bachelor's degree in Business Administration or equivalent combination of education and work experience Organized and detail oriented Excellent communication skills Experience with CargoWise required Preferred Qualifications Experience with Microsoft Office 365 tools What Makes Us Different? We don't want to be the biggest. We want to be the best!
We believe that focusing on our clients and employees equally creates the perfect environment for success. T.NETWORK dba Phoenix International is an Equal Opportunity Employer m/f/d/v/so
Job Description
Job Overview The Ocean Export Operations Specialist is responsible for managing day to day operations, communications, and processes related to ocean export shipments, customs brokerage, and domestic cargo. About Us Phoenix International Freight Services, Inc. is a privately-owned global logistics company that focuses on providing quality freight forwarding as well as providing services in international freight, freight procurement, global supply chain planning, contract logistics and solution design, and cross border eCommerce. We are guided by our core values of experience, innovation, trust, and passion.
We believe that these values, as well as a belief in a collaborative employee/customer experience, are what makes us unique. Why Work with Us? Excellent opportunities for career growth Competitive earnings commensurate with experience Benefits (health, vision, dental, EAP, STD, LTD, life) after 30 days 401k after 90 days with up to 6% match Positive support-focused culture, collaborative work environment, strong core values that guide the company's mission Direct access to leadership A strong company culture that embraces work/life balance Responsibilities and Duties Open operation files for ocean export shipments Monitor and manage all assigned shipments until completion Daily communications with customers, overseas offices/agents, local partners, and service providers Ensure accurate customer billing and agent invoicing Handle quotation requests from operational partners and agents and respond within a timely manner Work with our overseas offices/agents to resolve any issues Review standard operating procedures to ensure compliance with government regulations Ensure the highest level of data quality and integrity by processing shipments accurately Report anomalies in operations and new customer requirements to management for decisions on additional service requirements Other duties as assigned by management Qualifications Minimum of 3 years of processing ocean export shipments Willingness to work rotating Saturdays, as needed Bachelor's degree in Business Administration or equivalent combination of education and work experience Organized and detail oriented Excellent communication skills Experience with CargoWise required Preferred Qualifications Experience with Microsoft Office 365 tools What Makes Us Different? We don't want to be the biggest. We want to be the best!
We believe that focusing on our clients and employees equally creates the perfect environment for success. T.NETWORK dba Phoenix International is an Equal Opportunity Employer m/f/d/v/so