Phlebotomy - Phlebotomist I Job at Mindlance in Fort Myers

Job Title: Patient Services Representative I

The Patient Services Representative I (PSR I) is the face of the company to patients, providing support during their health routines or for important health decisions. The PSR I draws quality blood samples and prepares specimens for lab testing, following established procedures. This role involves direct patient contact, requiring the creation of a trustworthy environment and effective communication about procedures. The PSR I demonstrates leadership behaviors, process excellence, and maintains confidentiality and accuracy in handling patient information.

Responsibilities:

1. Perform daily activities accurately and on time under the supervision of the area supervisor.
2. Maintain a safe and professional environment.
3. Collect and process forensic and clinical specimens confidently, following established practices.
4. Maintain accurate records and documentation.
5. Promote a positive image and demonstrate organizational commitment to patients, clients, and the public.

Job Requirements:

• Ability to deliver quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.

Education:

• High school diploma or equivalent required.
• Medical training (medical assistant or paramedic) preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience:

• Minimum of 6 months of experience required; 1+ years preferred.
• Customer service experience preferred.
• Keyboard/data entry experience required.

EEO Statement:

Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI, age, or veteran status.

Additional Information:

All hires are subject to background checks, which may include criminal history, social security verification, employment verification, motor vehicle records, education and licensure verification, and debarment checks. Convictions do not necessarily disqualify applicants but will be reviewed.

Offer of Employment:

Offers are contingent upon successful background and drug screening, paperwork completion, and receipt of start instructions, typically provided the Friday before the start date.

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