Warehouse Clerk Job at Nesco Resource in Charlotte

Responsibilities

• General warehouse, inbound and/or outbound functions, and occasionally operate/drive lifts. Duties may vary depending on shift.
• General warehouse: support in training and developing junior teammates.
• Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
• Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time.
• Other duties as assigned by manager.
• Outbound: support warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products.
• Interact with warehouse personnel to solve selecting and shipping issues.
• Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night; update the master storage report.

Supervision

N/A

Relationships

• Internal: The incumbent is required to interact with employees, customers, and vendors at all levels of responsibility throughout the company in a professional manner.
• External: Carriers, vendors

Work Environment

The work will require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees with some occasional desk work in an office environment.

Minimum Qualifications

Related Experience/Requirements:
Two years production, manufacturing or warehouse experience required, preferably in a food environment.
Minimum of one year of clerical experience.

Knowledge/Skills/Abilities:
Effective communication both verbally and in writing.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills with high attention to detail.
Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of limited scope.
Strong teamwork skills with the ability to support others in the department and division.

Education
High school diploma or GED/equivalent required.

Preferred Qualifications

Good computer skills, report generation; data entry and word processing skills.
Reasonably able to resolve a variety of issues/topics of fairly routine nature with some independence.

Certifications/Training

N/A.

Physical Qualifications

Must be able to perform the following physical activities for the described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO: FREQUENCY:

STAND CONTINUOUSLY
WALK CONTINUOUSLY
DRIVE VEHICLE N/A
SIT FREQUENTLY

Lift and carry requirements are listed per category: 1-10 lbs (Sedentary) FREQUENTLY; 11-20 lbs (Light) FREQUENTLY; 21-50 lbs (Medium) FREQUENTLY; 51-100 lbs (Heavy) OCCASIONALLY; Over 100 lbs N/A

Push/Pull, Climb/Balance, Stooping/Squat, Kneel, Bend, Reach Above Shoulder, Twist, Grasp Objects, Manipulate Objects, Manual Dexterity with frequency indicators listed as appropriate.

Benefits

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Equal Employment Opportunity

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.