Tufts Medicine
Medical Secretary - Weight and Wellness - Stoneham, MA Job at Tufts Medicine in
Tufts Medicine, Stoneham, MA, United States, 02180
**Hours:** 40 hours a week. Monday-Friday, 8:30am-5pm**Location:** 91 Montvale Ave, suite 208, Stoneham, MA 02180**Job Profile Summary**This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.**Hours:** 40 hours weekly.**Location:** 91 Montvale Ave, Stoneham, MA 02180. Weight & Wellness Center**Minimum Qualifications:** 2. One (1) year of experience in a healthcare including staffing and scheduling.**Preferred Qualifications:** 2. Three (3) years of experience in a healthcare including staffing and scheduling.3. Medical transcription experience.**Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.1. Handles routine administrative duties for the Medical Office. 4. Communicates with patient regarding their financial responsibilities for the procedure and discuss any bad debt or collection history. 11. Manages all patient existing tasks including, but not limited to, scheduling of follow up appointments. 21. Provides patient education regarding the guidelines of the office.**Physical Requirements:** 4. Requires ability to see computer screen and read reports. 5. Requires ability to hear instructions from physicians and other clinical or nursing staff. **Skills & Abilities:** 1. Computer literacy required including familiarity with word processing programs and electronic spreadsheets and facility in learning new applications. 2. Excellent interpersonal and customer service skills including excellent interpersonal and telephone skills. 4. Strong business skills, including understanding of health care expenses, billing, revenue, and reimbursement models and how they affect business plans. 5. Ability to develop recommendations based on analysis and lead teams and drive to decisions. 6. Excellent organizational skills required with attention to detail. 7. Knowledge of medical terminology. 8. Ability to work independently with a minimum of supervision in routine matters. 9. Excellent organizational skills.10. Ability to prioritize work and be flexible with work assignments.Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.
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