Dental Office Assistant Job at Heartland Dental in Saginaw

Overview

Join to apply for the Dental Office Assistant role at Heartland Dental. Our Boswell Dental Care office in Fort Worth, TX is looking for a Business Assistant to join our team. We are a state-of-the-art office with a patient-focused atmosphere. We are looking for a skilled Business Assistant to join our family. Our ideal candidate would be comfortable working with Dentrix, verifying insurance, submitting claims, presenting treatment, and being a positive asset to our team. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team-building culture. Heartland Dental was recently recognized by Newsweek for America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry-leading experience
• Access to on-demand Daily Pay
• Schedule: Monday 7:30a-5:00p, Tuesday-Thursday 7:00a-4:00p, and Friday 7:30a-5:00p

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required; the individual will need to protect PHI and maintain data safeguards

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform essential duties
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• A tuberculosis (TB) test is required for all new hires in dental office positions; test will be arranged during the pre-employment process. Not applicable in state of FL & TN.

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. We are committed to equal opportunity in employment for all applicants and employees.