Heartland Dental is hiring: Dental Office Assistant in Aiken

Overview

Dental Office Assistant role at Heartland Dental. Heartland Dental is the nation\'s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you\'ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you\'ll be surrounded by camaraderie and partnership where patients come first and continuous learning is encouraged. The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Dental Care Of South Aiken

Dental Care of South Aiken, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 15 person team that thrives on collaboration, communication, and community
• Beautiful office
• Great team environment

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training is required; the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds occasionally
• Availability to attend virtual or in-person training sessions periodically throughout the year
• A tuberculosis (TB) test is required for all new hires in dental office positions and must be completed prior to starting. The test will be arranged during the pre-employment process. Not applicable in FL & TN states.

About Heartland Dental

Heartland Dental is the nation\'s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors maintain clinical autonomy while Heartland Dental provides support to deliver high-quality dental care and experiences to the communities they serve.

Equal Employment Opportunity: At Heartland Dental, we are committed to living our core values and providing equal opportunity in employment. We welcome all applicants regardless of race, color, religion, sex, national origin, disability, or veteran status and comply with federal, state, and local laws protecting employment rights.