Dental Office Assistant Job at Heartland Dental in Waldorf

Overview

Dental Office Assistant role at Heartland Dental. Neibauer Dental Care in Waldorf is recruiting an Experienced Dental Business Assistant to join the team.

Heartland Dental supports a strong team culture with a focus on patient care, learning, and collaboration. This role supports front office operations and helps implement Heartland Dental systems to optimize office potential.

Responsibilities

• Greet and welcome patients to create a positive first impression
• Manage front office duties: answer phones, handle mail and email, and communicate with patients and insurance companies
• Utilize Dentrix for scheduling and records
• Schedule and confirm appointments for multiple providers
• File patient insurance claims and follow up on outstanding claims; verify benefits and explain coverage
• Post insurance and patient payments and manage accounts receivable
• Review treatment plan fees and payment options with patients
• Collaborate with providers and team to implement Heartland Dental systems

Gains / Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and growth potential
• Access to on-demand Daily Pay

Minimum Qualifications

• 1+ years of experience in a dental or medical setting
• Experience in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Ability to handle PHI securely; regular HIPAA training required; protect PHI and maintain data safeguards

Preferred Experience

• 2+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Experience with Dentrix or other dental software

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged sitting and computer work
• Must be able to lift up to 15 pounds
• Attend virtual or in-person training sessions periodically
• TB test required for new hires in dental offices (not applicable in FL & TN); arranged during pre-employment

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to more than 3,000 doctors across 39 states and DC in over 1,800 offices. Supported doctors lead their practices with clinical autonomy, while sharing a common goal of delivering high-quality dental care.

We are committed to diversity and inclusion and provide protections of federal, state, and local equal opportunity laws for all employees and applicants.