Dental Office Assistant Job at Heartland Dental in Brooksville

Overview

Dental Office Assistant role at Heartland Dental – Front Desk Dental Assistant, Brooksville, FL. Work Schedule: Monday through Friday 7:30am–5pm. No weekends.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression
• Manage front office duties, including answering phones, checking mail/email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and potential for growth
• Access to on-demand Daily Pay

About The Dentist Place – Brooksville FL

The Dentist Place – Brooksville FL, like each Heartland Dental supported office, is unique to the community and the patients they serve. Address: 12009 Cortez Blvd, Brooksville, FL 34613.

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI for job-related functions; regular HIPAA training will be required; protect PHI and maintain data safeguards

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made
• Prolonged sitting at a desk and computer use
• Must be able to lift up to 15 pounds
• Availability to attend virtual or in-person training sessions periodically
• TB test is required for new hires in dental offices (not applicable in FL & TN for this posting); pre-employment coordination will be provided

Who is Heartland Dental?

Heartland Dental is the nation\'s largest dental support organization, providing non-clinical administrative support to thousands of doctors across numerous states. Supported doctors retain clinical autonomy and share a common goal of delivering high-quality dental care and experiences to the communities they serve. Heartland Dental values diversity and inclusion and provides equal opportunity in employment.